DiagSoft, Inc. Software Performance Report (SPR) Please use this form for reporting suggestions or problems you have with your DiagSoft product. The information in this form will help us to reproduce, isolate and resolve any software problems and process suggestions for product improvements. INSTRUCTIONS: Please print and fill out (for mail or fax) or make a copy of this form and edit it (ASCII-only, for uploading to DiagSoft's BBS, Compuserve Forum ). Please be as specific as possible. Include any pertinent configuration files (e.g. CONFIG.SYS, AUTOEXEC.BAT), QAPlus System Information reports, error logs or PrintScreen outputs that may help us further. Send to QA/Product Support: DiagSoft, Inc., 5615 Scotts Valley Dr., #140, Scotts Valley, CA 95066 - or - FAX to: 408-438-7113 - or - upload to: 408-438-8997 BBS parameters = 300-9600; N,8,1 or E,7,1 w/MNP,v32,v42 - or - upload to: Compuserve's DiagSoft Forum (Go Diagsoft) DiagSoft, Inc. - Software Performance Report - Page 1 of 3 ================== Section I: Contact Information ================== Your Name:__________________________________________________________ Address:____________________________________________________________ City:_________________________________ State:_______ Zip:___________ Phones: Voice: (_____)-_____-___________ Ext.:_______ [Country Code:_______] Fax: (_____)-_____-___________ Modem: (_____)-______-____________ ==================== Section II: Product Info ====================== Product: QAPlus___ QAPlus/FE___ QAPlus/WIN___ PowerMeter___ QAFloppy___ Version #: ______ EXE File Date: __________ Serial #: __________ (as printed on the disk label, not hologram) Purchased from:___________________________________ Date:____________ =================== Section III: Problem Details =================== Problem Classifications - Check One-Each Only! Report Type: Suggestion___ Program Error___ Documentation___ Inquiry___ Severity: Fatal (hangs system)___ Serious___ Minor___ Problem Summary - Describe below what the problem is and how to reproduce it. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ================== Section IV: System Information ================== Please make sure to attach your QAPlus System Information reports and then provide the following additional information. Computer/System Board Make/Model:___________________________________ BIOS: AMI___ Award___ DTK___ MR BIOS___ Phoenix___ Other:___________ Chip Set: Discrete___ OPTI___ Symphony___ UMC___ Chips&Tech___ Other:__________________________________________________________ DOS Version: Microsoft MS-DOS:____ Digital DR-DOS:_____ IBM PC-DOS:____ User Interface Version: Windows____ DESQview____ ViewMAX____ GeoWorks_____ Other_______ Add-on cards/devices (Network Interface, Video Blaster(tm), etc.: Device:________________ Make/model:_________________________________ Address:_______ BIOS Address:_______ IRQ Line:____ DMA:____