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"Incompatible File Format" - Problem With Ins
DocumentID: 634401
Revision Date: 29-Feb-96 3:03:40 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer had the HP DeskJet Plus selected, which was working in WordPerfect. The customer added a printer and for some reason reselected the HP DeskJet Plus and replaced the existing .PRS file. Once WP deleted the .PRS file it gave the error message, "Incompatible File Format." The customer tried reselecting the HP DeskJet Plus from master diskettes, dated 06/22/90, but still got the error message. Solutions: Development discovered that when trying to install a printer to a disk which is almost full, the Installation program decompresses a portion of the .ALL file without giving an applicable error message. The developers have made changes to the decompression routine, and this problem is fixed in the Installation program (12/31/90 release).

Answer:

Details:


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