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Diablo 630 Hardware Problems
DocumentID: 647316
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has an ALR 386 computer and a Diablo 630 printer. Using our dip switch settings and our suggested baud rate, parity, etc., the printer is printing just one line of garbage, and the parity light comes on. When he used his dip switch settings [left: all off except 7; right: all on except 5,7,8], printing one page or less was OK, but more than one page gave him a "memory overflow" error and printed garbage. Solutions: This is a hardware problem. If you need to prove it to him have him print to disk and compare what we are sending to the codes in his printer manual. The recommended switch settings work for us. Since he can't print from his type of DOS you can be sure his set up is incorrect.

Answer:

Details:


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