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Panasonic KX-P1124--Double High Print On Bott
DocumentID: 646114
Revision Date: 29-Feb-96 8:19:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer uses the bottom feed tractor pull to print double high characters to the Panasonic KX-P1124 (Roland Raven PR-2417), the printer typed both the top and bottom portion of the line on the bottom portion of the line, so that both parts print on top of one another. This problem is alleviated, however, when the customer feeds paper with the top feed. He wants to use the bottom feed because he gets better quality print. What can he do? Solutions: This also occurs with the Panasonic KX-P 1624, which has a wider carriage. There is really nothing WPCorp can do about it in the driver. The printer handles all the vertical motion for printing both parts of double high fonts. It appears that the printer has a problem doing the reverse line feed for the top of the text when the feed lever is set to T-Pull for bottom paper feeding (pull tractor). The rollers are disengaged from the paper and will not reverse it correctly. After doing some tests, WP found that the feed lever could actually still be set to T-Push, even when using the pull tractor method. There is no guarantee that this will not cause other problems with paper positioning, although it did not appear to in tests. It will however, fix the problem of double high text overlapping when using the pull tractor.

Answer:

Details:


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