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HP LaserJet IIID Prompts "EE Load Monarch/Exe |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When using Monarch/Executive Size envelopes in the envelope feeder, the HP LaserJet IIID prompts "EE Load Monarch/Executive Size" for each print job. Pressing the Continue button will allow the printer to print the envelopes fine, and the button only has to be pressed once for each print job. The customer has the IIID sheet feeder selected, and their paper size selections are as follows: Monarch/Executive Size env-wide, 7.5" x 3.875", no, bin5, land. This doesn't happen with Com10 envelopes. The customer got the same results using the HP IID driver. Solutions: The HP LaserJet IIID printer allows you to set the envelope feeder (bin 5) to the size of envelopes you are wanting to use when you plug the envelope feeder into the printer. Its choices are Com10, Monarch/Executive Size, and DL. If you have the envelope feeder set for Com10 and send a code for Monarch/Executive Size you will get an EE Load Monarch/Executive Size. However, if you have the tray set for Monarch/Executive Size, and send a code down for Monarch/Executive Size, it will pull from the feeder without a prompt. The following steps show how to change the settings on the printer to the Monarch/Executive Size: 1. Turn the printer on. The printer menu will read EE TRAY - COM10* after it has been turned on and has gone through the 05 SELF-TEST 2. Press the plus (+) key to change the printer menu to the desired envelope type 3. Press the Enter/Reset menu key to place an asterisk (*) on the menu (EE TRAY + Monarch/Executive Size*) 4. Press the Continue/Reset key to place the printer at 00 READY The printer menu does not reset when power is turned off and back on again. In order to return to the COM10 setting, the user must follow the above steps, selecting COM10 instead of Monarch/Executive Size. These steps can also be used for the HP LaserJet IID. |
Answer:
Details:
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