Top Navigational Bar

Problems Printing To IBM Personal PagePrinter
DocumentID: 604889
Revision Date: 29-Feb-96 1:30:42 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: There have been some problems using the IBM Personal PagePrinter 4216 with WP. The EPT interface WP directed output to in versions 4.2 and 5.0 doesn't communicate back to WP in the expected way. The end result is that the printer is busy when WP sends information to it. The printer creates an error -- either "Error Disk Full" in WP 5.0 or in some cases no message at all, and cancels the print job.

The solution is fairly simple in principle. WP will no longer use the EPT port to communicate with the printer but will use the LPT2: port. This information applies to WP 4.2, 5.0, 5.1, and all newer versions. The instructions to do this are as follows:
1.      Put the PPEPT1.SYS file into the CONFIG.SYS file
2.      Create a print profile file called WP.PRF by doing the following from a DOS prompt:
      a.      Type COPY CON WP.PRF, and press Enter
      b.      Type STANDARD_PRINT = POSTSCRIPT, and press Enter
      c.      Press the F6 key, and press Enter
3.      When the customer turns on the computer, it will load the PPEPT1.SYS file; the customer then needs to load the adapter using the PPLOAD.EXE file (type PPLOAD PPSADAPT.MOD at the DOS prompt)
4.      Run the PPCONFIG program by entering PPCONFIG WP.PRF at the DOS prompt
5.      Assign the printer port to LPT2: in WP

The customer can create a batch file to do step 3.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.