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INSTALL Error Messages List Incorrect Install |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: Two INSTALL.EXE error messages list the old Installation Support numbers, which are now forwarded to National Tech Team. The messages are: 1. "ERROR: There was a problem reading the master diskette. Please call customer support at 1-800-533-9605 or 1-801-226-5444. Press any key to return to the menu.", and; 2. "The index of files on this diskette is invalid. Please call customer support at 1-800-533-9605." Solutions: Page 14 of the Reference manual list the correct numbers: 1-800-228-9012 and 1-801-228-9954. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |