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Random computer locking when printing
DocumentID: 665714
Revision Date: 29-Feb-96 8:49:51 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Computers with the Cyrix chip can cause sporadic lockups when printing. In some cases you will be able to print several times before the computer locks up. In other instances the computer locks each and every time you send a print job. The lockups can occur when the print job is sent and has not gotten to the printer yet or it can happen after the print job has left WP and it is beginning to print.

You will first want to test for other software conflicts by booting vanilla (see memo 35432G & memo 30133c in !WP60DOS on how to boot vanilla) and printing again. If the lockups still occur then check to see if the machine has a Cyrix chip as a processor.

Answer:

Details:


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