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Common Call - How To Install An Additional Pr |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: Customers would like information on how to install an additional printer driver. Solutions: The following steps should be followed when installing a printer .PRS file: 1. Determine if the printer is available in a currently installed .ALL file. To do this, have the customer Press Shift+F7, choose Select Printer (S), then choose Additional Printers (2). This list will show all the printers in the currently installed .ALL files in the user's printer file directory. You can check other directories by selecting Other Directory (2). 2. If the customer cannot find the correct printer on this list, the customer will need to install the printer with the WordPerfect Installation diskettes. If the customer is using a version of WordPerfect prior to WP 6.0b, use the following steps: a. Enter the WP Installation program by typing INSTALL in the WP program directory b. Select Device Files (4) to install a printer c. Choose the correct paths for installation and then select Printer Files (4) d. Insert the requested diskette e. Select and install the printer driver NOTE: Some printers may require that the customer obtain an additional printer diskette to install the printer. 3. Customers using WP 6.0b can use the installation diskettes directly from WordPerfect. The steps to do this are as follows: a. Press Shift+F7, choose Select Printer (S), then choose Add Printer (2) b. Choose Install/Printer Disk (3) c. Choose the correct locations (paths) for installation and follow the prompts for selecting and installing a printer |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |