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Customer Unable To Hotkey - Using 386MAX |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: If a customer enters WP 6.0 first from Shell 4.0, the defined hotkeys work fine; without going into WP 6.0 the hotkeys do not work. The customer was also using 386MAX. Solutions: This particular customer corrected the problem when they upgraded 386MAX from 6.0 to 7.0. However, as a troubleshooting step for other customers, try having them run the optimize program for 386MAX. This will load the programs into memory differently, and could prevent the problem. |
Answer:
Details:
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