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HP RuggedWriter - WP Doesn't Reset Top Of For
DocumentID: 645882
Revision Date: 29-Feb-96 8:19:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using an HP RuggedWriter, and when he prints with another software package called Statware, after using WordPerfect, the printer doesn't reset. Because the Top of Form doesn't reset his print jobs, when printing in Statware or any other software package, the printer begins printing on line two or three rather than on the first line. If the customer uses Statware first, before using WordPerfect, printing begins on the first line as designed. Solutions: This customer added [27]"E" at the end of the Reset At End Of Print Job String in the PTR program. This corrected the problem for the customer; however, this is only a troubleshooting step. This change will not be made to the printer driver because the problem could not be duplicated exactly. To add this command in the PTR, follow the steps listed:

1.      Enter PTR and retrieve the .PRS file
2.      Press Enter on the printer
3.      Move to Initialize and Reset, and press Enter
4.      Move to Reset at End of Print Job and press the Right Arrow to move the other Expression Box
5.      Move to the end of the string that is there, and add [27]"E"
6.      Exit and save these changes

If your customer is experiencing this problem have him try this. Whether this solution works or not, please write up an STR so that this problem can be tracked.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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