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WPINFO.EXE - Not Displaying IBM PS/2 Model 55 |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer is experiencing three problems with WPINFO. 1. The customer has an IBM PS/2 Model 55SX computer, but WPINFO indicates that the Machine Type is a Model 70. The customer's WPINFO.EXE file is dated 12/31/91. 2. On a Model 50Z computer, WPINFO only displays Model 50. Why doesn't it show Model 50Z? 3. Under the option RAM Memory, WPINFO displays 640K when it should display 1M. Solutions: 1. WPINFO is a diagnostics software created to help Customer Support operators. It was not designed to detect the model of every machine type. WPINFO currently does not have a Model 55SX as a selection for machine type because WPCorp does not have this computer in-house to test with. 2. WPINFO has no way of detecting whether the machine type is a Z or SX, etc. 3. DOS only recognizes 640K of the 1M of memory. The remainder is reserved as extended memory and is not used by DOS. |
Answer:
Details:
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