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After Editing And Saving File, Size Shows As |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer edits and then saves a file again, the original is given a .BK! extension and a new file is create with 0 (zero) bytes. Solutions: The customer was using SMARTDrive. The file was saved correctly from WordPerfect, but SMARTDrive never completed the save. The customer was also using Stacker software. It is usually not a good idea to cache a stacked drive. This could have been the cause of the problem. How/Why: There have been several reports of similar problems with file caching utilities. The purpose of a file cache utility such as SMARTDrive is to increase the speed of disk access. The cache utility captures files that are saved and stores them in memory, and then proceeds to save them to the hard or floppy drive in the background. This allows the user to continue working without having to wait for the file to be saved. On occasion, customers turn off their computers without giving the cache utility time to completely save the file. On some configurations, the cache utility holds the file in memory without saving it until the utility is forced to save by an application saving another file. Testing has been unable to determine what causes this to happen. The results can be a 0 byte file, file damage, or a file that is not saved at all. (For additional information see memo 22346W in WP60 infobase.) |
Answer:
Details:
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