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Display - Blank Purple Screen When Exiting WP |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The customer was getting a blank purple screen when exiting WordPerfect. The customer has WP running under Windows 3.0 as a non-application program. When the customer gets the blank purple screen, they must reboot the computer to resume operations. In WP, the customer had an IBM VGA monitor selected, but in the Windows setup they indicated that the display was QUADVGA. When the customer changed this to just VGA, the problem was resolved. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |