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HP LaserJet IIP 25 In 1 Cartridge Not Selecti
DocumentID: 645846
Revision Date: 29-Feb-96 8:19:09 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Using 01/05/90 WPHP52.ALL, the Pacific Data Products 25 in 1 cartridge will not hold selection on the HP LaserJet IIP. The user went into Cartridges and Fonts, selected Cartridges, highlighted 25 in 1, typed an asterisk, exited twice, no updating, no fonts available. This was duplicated on in-house on the operator's machine and on the resource machine. Solutions: This has been logged as a problem. Please watch SCN for this change, and update the customer. This can be fixed by going into PTR in the following fonts type face option and marking the appropriate selection.
FONT TYPE FACE
Helv 10pt italic Helv Italic
Helv 12 pt italic Helv Italic
Prestige 10pt italic Prest Italic


Do the following steps in PTR:
1.      Enter PTR, retrieve the correct .ALL file, press Enter on the printer name.
2.      Cursor to Fonts and Enter.
3.      Cursor to the correct font (25 in 1 Cartridge) library and Enter.
4.      Cursor to the above font (Helv 10pt italic) and press Enter.
5.      Cursor to Typeface and Enter.
6.      Highlight the typeface (Helv Italic) listed above next to the font and select with an asterisk. Exit and repeat steps 4 through 6 for the two remaining fonts listed above.
7.      Exit and repeat steps 4 through 6 for the two remaining fonts listed above.
8.      Exit PTR and save. Update the printer driver in WP.

Answer:

Details:


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