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Computer Appearing To Lock After "Please Wait
DocumentID: 653715
Revision Date: 29-Feb-96 8:29:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The computer appeared to lock when a "Please Wait" message appeared in WordPerfect. The customer was executing WP over a Novell 286 2.15c network running MS-DOS 5.0. The user eliminated the locking problem by adding M9 to the DEVICE=C:\DOS\EMM386.SYS 1024 command line in CONFIG.SYS file. After the line is edited it would read DEVICE=C:\DOS\EMM386.SYS M9 1024.

Page 606 of the MS-DOS 5.0 Manual Refers to M options as designating page frame address M9=E000h, which is equivalent to frame=E000h. Adding the code to the DEVICE line made it so no interference occurred with the network card. The network card was set up at address d800h and the 64k frame would override it.

Another customer was able to eliminate the locking problem by deleting the .TV1, .BV1, .CHK, .SPC, and .SET files.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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