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HP DeskJet 550C Printer - Problems User-Defin |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When a user prints a multiple-page document on legal-size paper on an HP DeskJet 550C printer, the second and subsequent pages do not print until the user presses the Load/Eject Paper button on the printer. Solutions: The WordPerfect printer driver is activating the printer's Dry Time feature when a user-defined form is selected. Note: This occurs with any user- defined form (e.g., legal, labels, postcards, etc.). How/Why: As a part of the Initialize at Start of Page, the printer driver checks to see if the paper type defined is Transparency or User Defined. If it is defined as either one, the driver sets a transparency variable that turns on the printer's Dry Time feature. This feature avoids smearing wet ink on glossy paper by holding the second sheet of paper for a specified amount of time before placing it on the first sheet of paper. A user-defined paper type is any paper type named using the "other" or [All Others] option on the paper type menu. This includes any label paper size created by labels.wpm. Customers using printer dates prior to 07/28/93 can work around this problem by using one of the predefined names for paper types (Standard, Bond, Letterhead, Labels, Envelope, or Cardstock), or they can use the PTR program to change the driver so that it does not send a Dry Time command when using a user-defined paper type. The customer can work around this problem by using the following steps to modify the FORMTYPE check in Initialize at Start of Page so that it does not set the Dry Time command if the paper type is User Defined: 1. Enter the PTR Program and retrieve the WPMS1.ALL file 2. Press Enter on HP DeskJet 550C 3. Press Enter on Initialize and Reset 4. Press Enter on Initialize at Start of Page 5. Change IF (FORMTYPE==6||FORMTYPE==0) to IF (FORMTYPE==6) and press Enter 6. Press Alt-F7 and save the WPMS1.ALL file 7. Exit the PTR Program 8. Enter WP and update the printer driver (Shift-F7, S, 7) This problem is scheduled to be corrected in the next printer driver interim release. If a customer reports this problem before the interim release ships, please write an STR that includes complete customer information, a brief description of the problem, the Development number, and this memo ID number. IMPORTANT: Before updating any customer, please check the Software Change Notices to verify that the correction has been made. |
Answer:
Details:
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