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View Document Screen Goes Black On Epson NB3
DocumentID: 652635
Revision Date: 29-Feb-96 8:29:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The View Document screen turns black when the customer uses the SETLCD.COM program which ships with the Epson NB3 computer. If the customer removes the SETLCD command from the AUTOEXEC.BAT file, the problem does not occur. Solutions: SETLCD.COM is a utility program that gives a user the capability of changing the gray scale used for a specific color on the monitor. The documentation for this program indicates that the utility cannot be used in graphics mode. The customer was using the graphics mode with this utility, and the View Document problem was the result. The gray scales provided by SETLCD.COM are the same scales provided by WordPerfect in the Colors/Fonts/Attributes option in Setup.

Answer:

Details:


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