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Printouts From HP LaserJet Printing Smudged |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer using WordPerfect printing to a HP LaserJet printer was receiving smeared printouts. The customer was using Bitstream and internal fonts but they were not the problem. The poor printouts continued even with HP's Type Director. The customer finally called HP's technical support. HP's support group found that the customer was using a 12 foot printer cable. The 12 foot cable was so long that the printer was not getting enough electricity (the power supply was too small.) The customer changed to a 6 foot cable and the printing problems were eliminated. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |