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Mouse Is lost When Switching Between WP And D |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer has WordPerfect 5.1 and DrawPerfect 1.1. When she boots up and goes into WP, the mouse works. If she goes into Draw from WP, the mouse pointer disappears. If she reboots and goes straight into Draw, she has a mouse pointer, but then if she goes into WP, the mouse pointer is gone. She can get the mouse pointer in either program, but as soon as she tries to go from one program to the other, she experiences problems. Her mouse is a DEXXA model 82-9F. The customer has tried booting vanilla without success. Solutions: The customer discovered that the port selection in WP and Draw was incorrect (wrong mouse driver selected - Shift F1, 1, 1). Once changed, the customer no longer experienced difficulties. |
Answer:
Details:
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