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PC NB2SX Computer - Control Key Stays Active
DocumentID: 636286
Revision Date: 29-Feb-96 3:04:10 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer has a PC NB2SX 386SX laptop/notebook computer. The computer has an FN key that allows a user to toggle the number keys to become Home, End, PgUp, or PgDn. When the customer presses Ctrl, FN, and Right Arrow to get Ctrl-End, the Control key seems to stick. Until the customer presses both Ctrl keys at the same time, the keyboard acts as if the Ctrl key is pressed. Solutions: The customer duplicated the same problem in another program; this indicates that it is a hardware problem. The computer was purchased in April of 1992, but the Phoenix BIOS had a date of 1988. The customer will contact his dealer to get the latest BIOS chips available to try and solve the problem.

Answer:

Details:


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