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HP DeskJet Plus - Graphics Not Printing In La
DocumentID: 634405
Revision Date: 29-Feb-96 3:03:40 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: As is stated in PRHelp, graphics do not print in landscape on an HP DeskJet, DeskJet Plus, DeskJet 500, or HP DeskJet 500C. The DeskJet 550C can print landscape graphics, but this is not currently supported in PlanPerfect or WordPerfect. This affects figures, boxes, tables, graphics lines, graphically-created characters, etc. but not line draw. Since the lines of a table do not print, it may be to the user's best time advantage to set the Graphics Print Quality to Do Not Print. This will give the same printing results but greatly decrease the amount of time it takes to print the file.

Customers using one of these printers are able to view graphics in landscape. The HP DeskJet line of printers are the only printers which cannot print graphics in landscape but can print the graphics in portrait. There is no function in the PTR Program to disallow for the viewing of graphics in landscape orientation. Since this is the only printer line that has this limitation, the amount of code or changes necessary for altering the PTR Program cannot be justified at this time.

When the customer prints landscape forms on an HP DeskJet Plus in PlanPerfect 5.0, the customer must first select the landscape fonts desired in Printer Edit (Shift-F7, S, E, C, mark the appropriate fonts). If the landscape font(s) is/are not marked first, the customer will not be able to select a landscape form.

Some users may find that when printing landscape documents to an HP DeskJet Plus they get about 1" to 2" of text on the second page. The text prints in the correct place for if the two pages had printed on one. This occurs when WordPerfect doesn't send a page break, but the printer does. This printer has a memory limitation in landscape mode. The printer does not have true landscape fonts. It has a built-in program that turns the paper landscape and prints the page in a bitmapped format. The printer does not use external cartridges for additional memory for landscape printing.

Answer:

Details:


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