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HP LaserJet IIP 25 In 1 Cartridge Not Selecti |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Using 01/05/90 WPHP52.ALL, the Pacific Data Products 25 in 1 cartridge will not hold selection on the HP LaserJet IIP. The user went into Cartridges and Fonts, selected Cartridges, highlighted 25 in 1, typed an asterisk, exited twice, no updating, no fonts available. This was duplicated on in-house on the operator's machine and on the resource machine. Solutions: This has been logged as a problem. Please watch SCN for this change, and update the customer. This can be fixed by going into PTR in the following fonts type face option and marking the appropriate selection. FONT TYPE FACE Helv 10pt italic Helv Italic Helv 12 pt italic Helv Italic Prestige 10pt italic Prest Italic Do the following steps in PTR: 1. Enter PTR, retrieve the correct .ALL file, press Enter on the printer name. 2. Cursor to Fonts and Enter. 3. Cursor to the correct font (25 in 1 Cartridge) library and Enter. 4. Cursor to the above font (Helv 10pt italic) and press Enter. 5. Cursor to Typeface and Enter. 6. Highlight the typeface (Helv Italic) listed above next to the font and select with an asterisk. Exit and repeat steps 4 through 6 for the two remaining fonts listed above. 7. Exit and repeat steps 4 through 6 for the two remaining fonts listed above. 8. Exit PTR and save. Update the printer driver in WP. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |