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Common Form (Paper Size/Type) Troubleshooting
DocumentID: 616514
Revision Date: 29-Feb-96 1:37:26 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Try these troubleshooting steps when a customer's form is not printing correctly in WordPerfect for DOS:
      1.      Be sure the right printer is selected
      2.      Make sure the form is defined (Shift-F7, S, 3, 4 for WP 5.0; Shift-F8, 2, 7 for WP 5.1)
      3.      See how it looks in View Document
      4.      Make the form name unique (WP 5.1)
      5.      Be sure the location is correct
      6.      Make the inserted edge of the paper the first measurement for the form's size (WP 5.0)
      7.      Make sure the Paper Size/Type code is the first code in the document or on the page
      8.      Cancel all print jobs, and try printing again
      9.      Delete the Paper Size/Type code, and reselect the form
      10.      Delete and recreate the form definition
      11.      Try using the form from a blank screen

Answer:

Details:


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