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View Document Locks With Certain Hardware Set
DocumentID: 651419
Revision Date: 29-Feb-96 8:29:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer exits View Document the computer locks up. View Document works fine otherwise. We tried booting vanilla, running with /NF, and using several different graphics screen definitions. He has a Comdek Super VGA /D Disk Card and an EGA monitor. Solutions: The customer had his jumper on the graphics card set to 16 bit. Since he has a VGA card in EGA mode, for his EGA monitor, he needs to set the card to 8 bit. After changing this to 8 bit it solved the problem. The 16 bit setting was trying to write to the processor too quickly, thus causing the lockup.

Answer:

Details:


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