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Roland Raven PR-9101--Overprinting
DocumentID: 647180
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: In WP 5.0 using the Roland Raven PR-9101 printer with the Epson FX 86e and Panasonic KX-P1180 emulations or in 5.1 using the Roland PR-9101 driver, it prints one word at a time, overprinting it two or three times before moving on to the next word. The customer says, "It seems as if the print head is going to come off of the track because of the sporadic motion of the printer jumping back and forth." Printing is very slow and jerky. He comments that with other software applications it prints the whole line and then double prints that whole line again. Another gentleman in 4.2 was complaining about the same thing. We went into the Epson FX driver in the printer program and changed his printer type under initialize printer to 2 (dot matrix) and he said that seemed to correct the problem. Solutions: The customer most likely has a printer with the old ROM version C. This version has a problem with the horizontal motion that we use in the driver and it will reposition for every occurrence of the motion command (between every word). Have the customer call his Roland technical support or even Panasonic technical support to see about getting a ROM upgrade. Our printer has ROM version F, but he can just get the latest ROM for the printer. In the meantime, there is a Panasonic KX-P1180 (C ROM) driver on the user contributed disk (#8) for 5.0 which uses spaces for motion. This driver should also be available on the User Contributed disk for 5.1.

Answer:

Details:


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