Top Navigational Bar

Resident Memory Conflicts
DocumentID: 652920
Revision Date: 29-Feb-96 8:29:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When a customer is having problems with resident memory, it could be that the programs are in resident memory at the same time, and if they are not compatible they can cause problems for each other. Each program will begin reacting to the other programs' key interrupts.

Some of the problems that can occur are as follows:
1.      The program will lock up.
2.      The monitor will have an odd display, like weird dots on the screen, part of the menu missing, or lines on the screen.
3.      The computer will not accept the keystrokes of the user.
4.      The error message "Not Enough Memory" will appear.

If the user boots the computer with a simple CONFIG.SYS file of files=20, buffers=20 on a boot disk from the A: drive, the memory resident program will not load. Since the computer looks to the A: drive before the C: drive, this will allow you to see if the other program is in conflict with WordPerfect. Most third party programs should not have a conflict with WordPerfect if they are loaded correctly.
*This information is given strictly as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.