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HP LaserJet III And PrintQ LAN Print Spooler |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer prints a document with the Print-Q software running as a TSR, a line from anywhere in the text will reprint on the same page overwriting the text of another line. The customer is using a 10Net network, a print spooler by the name of PrintQ LAN as well as HP LaserJet III and HP LaserJet IIP printers. The Print-Q software patches into the network but is not manufactured by the manufacturer of 10Net. If the users disable the PrintQ software, then WordPerfect prints fine. Solutions: The users reported that two changes seem to have resolved the problem. First, they increased the timeslice allocated to the print spooler (PrintQ). Second, they installed Facelift. Since these changes, they have not had any difficulty with overprinting text. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |