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HP LaserJet Series II - Not Printing A Specia
DocumentID: 647684
Revision Date: 29-Feb-96 8:19:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer using an HP LaserJet Series II printer was trying to print the
1,27 (a - a Acute) character with Bitstream Galliard 11pt. and 12pt. (ASCII Business). When using the 11pt. the character printed out fine (as a graphic-there was no mapping or substitute fonts), but when the 12pt. font was used the character did not print, even though it viewed.

To correct the problem the customer:

1 - Typed PTR at a DOS Prompt
2 - Retrieved the HPLASEII.PRS file, pressed ENTER
3 - Cursored to FONTS, pressed ENTER
4 - Cursored to the 12 point font, pressed ENTER
5 - Cursored to SUBSTITUTE FONTS, pressed ENTER
6 - Deleted the substitute font(s) (removed priority)
7 - Exited to the previous screen (F7 once)
8 - Cursored to AUTOMATIC FONT CHANGES, pressed ENTER
9 - Cursored to MULTINATIONAL 1 and deleted the selected font
10 - Exited PTR, saving the changes

With a substitute font and the Multinational 1 font no longer given the character was forced to print graphically, which it did.

Answer:

Details:


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