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Troubleshooting Disk Error 23 or 31
DocumentID: 630788
Revision Date: 29-Feb-96 3:02:39 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: If customers call because they are receiving Disk Error 31 or 23, they can try the following to save their file(s):
1.      In List files:      a)      Copy file to other disk
                        b)      Rename file
2.      Retrieve the file as an ASCII file (Ctrl-F5)
3.      Suggest a utility program to recover the document

Answer:

Details:


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