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Scrambled Screens, Can't Save Document Or Exi
DocumentID: 635727
Revision Date: 29-Feb-96 3:03:57 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is on a LANtastic network. Whenever she runs LANcache on the file server to increase the speed of networking processes, she encounters various problems in WordPerfect 5.1. These problems include, but are not limited to, having scrambled screens, getting "Can't Find WP.FIL", and being unable to save a document or exit out of WP. Solutions: The customer called Artisoft and found that her network was incorrectly wired; none of the wiring was grounded, either. She should have been running the cache under a memory manager that uses the XMS specifications so that it will take advantage of the memory properly. Artisoft suggested QEMM. Also, the customer was using the incorrect cache size, and the upper memory in the server was bad. When the customer rewired the network, grounded the wiring properly, set up the memory manager properly, changed the cache size and replaced the memory in the server, the customer no longer had any problems in WP.

Answer:

Details:


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