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"PC Load Letter" on HP Series II Caused By Au
DocumentID: 646258
Revision Date: 29-Feb-96 8:19:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: When sending any job to his HP LaserJet Series II printer, the customer received the message, "PC Load Letter." This message normally indicates that the printer received a request for a paper size (in this case, letter) that is not currently loaded (see ALL_9506B). The user had his form set up correctly, and the correct paper tray (size) was in the printer. The customer found that on the printer menu someone had set "Auto Continue" to "OFF." When he set "Auto Continue" to "ON" he no longer got the message.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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