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Blank Screen Displays Using WP 5.1+, ScreenEx |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Customers using WordPerfect 5.1+, Shell 4.0, and ScreenExtender together get a blank screen when returning to WordPerfect after using Ctrl-Alt-Space Bar to shell out to the main menu from the WP document screen. Pressing Alt-S twice restores the screen. Solutions: To correct the problem, WPCorp is temporarily providing a Shell "fix" file (SHL_CMP.EXE) and a README.SH file that explains how to remedy the problem. Customers reporting this problem should receive the fix file and the README.SH file free of charge. Note: The files are available on the electronic services (i.e., BBS, CompuServe, SpaceWorks, etc.). The README.SH file can be found in Folio as memo 37977M in the WP51 and SHELL40 infobases. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |