Top Navigational Bar

"Access Denied" - Saving A File Being Looked
DocumentID: 654164
Revision Date: 29-Feb-96 8:29:29 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a user on a network is using the List Files Look feature, this locks the document so that another user who attempts to retrieve and edit the file cannot do so. The second user can retrieve the file, but there are no brackets around the filename to indicate that the file is already in use. Then, the second user receives an "Access Denied" message when they attempt to resave the file. The users are on the Novell network. Solutions: This is a problem without a solution. The system cannot rename the file while another user has the file open. The person looking at the file is causing the rename to fail, and the WP save is failing because the user is trying to "rename" the file to the backup name prior to writing the new changes. When the rename fails, the save fails. The only way to prevent this would be to prevent someone from looking at the file while the file is being edited by another user. A possible work around is to use the /NB startup switch that forces the file to write over the original file without a backup, but this is dangerous and not recommended.

A similar problem occurs on a Banyan Network when one user is looking at a file another user is trying to resave. When this happens, a "Disk Error 32" sharing violation error message will be displayed. As mentioned above, there is really no solution to this; the file cannot be saved when another user is looking at it.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.