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"Put The Install 3 Disk Into Drive A:" Error
DocumentID: 650363
Revision Date: 29-Feb-96 8:28:59 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When installing 5.1, if the Install 2 diskette is damaged, you get a message "Put The Install 3 Disk Into Drive A:". This only occurs when you get to the "Do You Want To Install The Style Libraries" prompt. Solutions: This was a known problem. The reason the customer is getting this message when trying to install WordPerfect is that Softcopy got the diskette labels mixed up. Send the customer a new set of disks - both the Install and the Program 1&2 disks. This should correct the customer's problem. The Program 1&2 disks didn't match the Install disks.

Disks to send:      Program 1&2, Install 1&2

Answer:

Details:


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