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View Document Locks - With Microsoft Mouse |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is using a Microsoft mouse; when using this mouse, View Document locks the system. A "Please Wait" message appears. The Microsoft Bus mouse works in other programs. When the customer uses WordPerfect's MOUSE.COM, WordPerfect allows normal operation in View Document. But if the Microsoft MOUSE.COM version 7 graphics driver is activated, it causes problems with View Document. However, when Microsoft MOUSE.COM is not loaded, the mouse doesn't work in other programs. Startup options do not help. Solutions: The customer had a VEGA EGA Deluxe graphics card. It was discovered that changing the graphics card Switch #5 from On to Off resolved the problem and allowed the customer to use the 16 color mode of the card. This switch controls the emulation modes. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |