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Star NB24-15 Not Printing Printer Test Correc |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer was having trouble printing the Printer Test document on the Star NB24-15 printer. All four additional characters on the printer test document print between the words Japanese and Copyright. The file prints correctly from DOS. Solutions: We cannot duplicate the problem on the 1.6 ROM of this printer but we can on the 1.1 ROM. The customer needs to contact STAR at this point. They have an excellent ROM upgrade policy. A customer should only be recommended to seek a ROM upgrade if a Prob. Specialist recommends it. This is not a fix all and great discretion should be used. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |