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HP DeskJet Printers: Labels Creep Up - Check |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer prints labels created with the LABELS.WPM macro to an HP DeskJet 500C printer, the labels creep up .06" (1/16th of an inch). The labels print fine when the customer uses the FaceLift printer driver. Solutions: Not all of the dip switches were down as they should be with this printer. After the customer changed all of the switches to the down position, the labels printed fine. How/Why: HP DeskJet printers (HP DeskJet, DeskJet Plus, DeskJet Portable, DeskJet 500, DeskJet 500C, and DeskJet 550C) include a feature called Text Scale Mode that compresses line spacing to fit more lines on a page. If Text Scale Mode is on, DeskJet printers decrease the amount of space between each line. This causes label margins to appear to creep up. Text Scale Mode is turned on and off with dip Switch 2-1 on all HP DeskJets except the DeskJet Portable, which toggles Text Scale Mode with a menu setting on the printer. |
Answer:
Details:
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