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Printers Not Printing Correctly - Check Name |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: FYI: The following is a troubleshooting tip to suggest to users encountering printing problems. Check the name of the .PRS file. In some cases, there are a few printers that will have the same .PRS filename. This can cause printing problems such as not recognizing two hard returns when printing. For example, a customer was using the NEC Spinwriter 8800. Since she did not know which printer she had, she selected both the NEC Spinwriter 8850 and the NEC Spinwriter 8830. Both .PRS filenames are NESP8888.PRS. She selected the 8850 model first and then the 8830 model. Therefore, the 8830 printer definition replaced the 8850 definition. After she reselected the 8850 and gave it its own .PRS filename, the printer printed correctly. Similar problems occur with the Panasonic KX-P1124 and Panasonic KX-P1124i printers because their .PRS filenames are identical. |
Answer:
Details:
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