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Problems Printing With Glyphix And Legal Solu
DocumentID: 604861
Revision Date: 29-Feb-96 1:30:42 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer is using WP 5.1 with Glyphix (font package) and is also using Legal Solutions Court Forms, a stand-alone program that generates court documents using its own fonts. Legal Solutions downloads its fonts at the beginning of each day and then assumes they remain in the printer (because of the ten-plus minutes it takes). When WP 5.1 and Glyphix print, they download Glyphix fonts which replace the Legal Solutions fonts. When the user then prints from Legal Solutions, the documents are unreadable because they are printed with the Glyphix fonts that are still in the printer. Solutions: The user must either abandon Glyphix or designate certain printers for Glyphix and others for Legal Solutions. The two products are working properly, but don't "work and play" well together. Another solution would be for Legal Solutions to offer a setup option to download the fonts before each print job. This would greatly increase the time per print job, but it would then be "socially" compatible with other font packages.

How/why:
Since Legal Solutions assumes it is the only package which downloads fonts to the printer, it is impossible to use other font packages on the same printer during the time when Legal Solutions is being used.

Answer:

Details:


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