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Pacific Data Products 25-In-One! Em-Dash, Tra |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: After updating to the newest release of 5.1, user is still encountering problems with the Pacific Data 25-in-one! cartridge on the HP LaserJet Series II. The problem only occurs with 10pt fonts. He does not get the trademark or em-dash symbol when using 10pt. Solutions: Making this change to the ALL file in the PTR program solved his problem: After retrieving his PRS file, we found that his Helvetica 10pt and Times Roman 10pt fonts were using the Times Math 10pt (Pi-A) to access the em-dash and the trademark symbols. We also found that we were sending a [27]"(15U" for this font and the 103 cartridge is expecting a [27]"(2Q". The result when printed was the wrong characters. By retrieving his ALL file into the PTR program, editing the Times Math 10pt (PI-A) font's load and select string by adding [27]"2Q" at the end of the string, exiting, saving, replacing, and updating (Shift-F7, S, 7), we were able to correct the problem. However this is not a problem with the font in the 172 cartridge and definition, and since we no longer support the 103 on our printer list, we see no reason to track this problem. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |