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Can't Print From Knowledge Man 1.07 With Secu |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is unable to print from Knowledge Man 1.07 to a Texas Instruments 800 printer when WordPerfect's Security Key is attached to the printer. Knowledge Man can only print to LPT1. A good workaround would be for WordPerfect to have a startup option that tells it where to look for the Security Key. Note: The security key, also referred to as a hardware key or dongle, is a form of copy protection used by several of the WordPerfect Language Modules and international programs. The key is included with the software package and is designed to plug into the 25-pin parallel port on the back of the computer. If the software is run without the hardware key installed properly, the message "Error: WordPerfect Hardware Key Not Connected" and the user must install the device before the program will begin. Solutions: This is considered an enhancement to the program. Please submit an enhancement request. If you continue to receive calls on this situation, please contact your team leader who can take the necessary steps to include it on the common call list. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |