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View Document Locks After The Cancel Key Is P |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is using a NEC Powermate SX Plus computer. When he goes into View Document and presses the Cancel key, his workstation locks. The following startup options have been tried (/NC,/NE,/NH,/NK,/NF,/X) and none of them help. He has similar workstations on his network, but they do not have the problem. Solutions: The customer found that the problem is caused by a True Scan board that is installed in the computer which is used in conjunction with his HP ScanJet Scanner. After turning the scanner off the user can exit View Document just fine. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |