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WP Files Can Become Damaged While Running Und
DocumentID: 653471
Revision Date: 29-Feb-96 8:29:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has a file that became damaged when using the 11/06/89 release date of WordPerfect while running under the Windows environment. Solutions: Windows is a very good product. However, problems can occur since WordPerfect on the PC side does not know how to expect the system to behave while under Windows. Windows cannot be held responsible for a product that is not written to run under Windows. This causes a problem if the customer's file becomes damaged, since WP is not writing code changes in the PC version of WP to accommodate problems seen in Windows, and since WP cannot correct a file that is affected by Windows. The customer must understand they are working in an environment that can produce unfavorable conditions. Neither company, (Microsoft or WordPerfect), can take responsibility for the problem, since neither company can really state that it is either software's problem that has caused the damage. Furthermore, the problem usually cannot be duplicated, so it is even more difficult to determine how the problem occurs and which party is responsible for the occurrence.

Answer:

Details:


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