Top Navigational Bar

Unable To Retrieve WP 4.2 Files Into WP 5.1
DocumentID: 655177
Revision Date: 29-Feb-96 8:29:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has several WordPerfect 4.2 files that he would like to use in WordPerfect 5.1, but he can't retrieve them. He can use the Look feature to see the text, but when he tries to retrieve them it asks "Retrieve Into Current Document Y/N?". When he says yes, either the computer locks, he's kicked out of WP, or a blank document screen comes up. Solutions: The customer was using the 12/31/90 of WP 5.1. This problem could not be duplicated with the 09/25/91 release of WP 5.1. All of the customer's 4.2 documents had a [Just:On] code at the beginning, and if this was deleted, the documents could be retrieved into WP 5.1.

Disks to send: Install 1 & 2, Program 1 & 2
*This information is given as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.