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Error - "Requested Form Is Unavailable"
DocumentID: 600719
Revision Date: 29-Feb-96 1:28:29 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Dot-Matrix Printers:
A customer received the error "Requested Form Is Unavailable" when selecting a Legal-Wide 14" x 8.5" form (Paper Size/Type). His Legal-Wide form was defined as landscape. After changing the Font Orientation from Landscape to Portrait, he did not receive the error message. To print landscape forms on a dot-matrix printer the paper should be rotated in the printer and the form should be defined as portrait since dot-matrix printers do not rotate fonts. To get more than 8" of text across a page, the printer should be more than an 80 column printer.

HP LaserJet Or Compatible Printers:
Customers using a printer that cannot rotate fonts, such as the HP LaserJet Series II and compatibles, may receive the message "Requested Form Is Unavailable" when selecting a landscape paper size. One troubleshooting suggestion for this error would be to verify that a landscape font was available. One user receiving this error found they had only marked/selected portrait fonts and no landscape fonts. After they marked a landscape font the "Requested Form Is Unavailable" message was eliminated.

Answer:

Details:


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