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Print - Troubleshooting Unwanted Blank Pages
DocumentID: 634303
Revision Date: 29-Feb-96 3:03:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Check the following items if unwanted blank pages print between documents:

1.      Has the correct sheet feeder been selected?

2.      Has the customer entered a bin number for the location of a Paper Size/Type form? Specifying a bin number when a sheet feeder has not been selected can cause blank pages between print jobs.

3.      Is the network set to send a form feed? Networks can be programmed to send a banner with each document (either a blank page or a page with network information on it). If the user is on a network, suggest they print locally (connect the printer directly to the computer). If a blank page does not print the network may be causing the extra page.

4.      Is the WordPerfect Banners option set to yes? (Press Shift-F1, 4, 8, and 7 to find this setting.) WordPerfect sends a blank page at the end of each print job when banners are turned on.

5.      Is the user attached to a switch box? If they are, have them attach the print cable directly to their printer and print without the switch box. The switch box may be sending an extra form feed.

6.      If none of these options eliminate the extra page, reselect the .PRS file and try again.

7.      Try printing at DOS to see if there is a hardware problem. The commands for this are listed below:
            Copy con lpt1
            this is a test
            ^L
            ^Z
      If DOS ejects the blank page the problem may not be with WP.

Answer:

Details:


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