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Ricoh PC LASER 6000 - Envelope Not Printing C |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: An envelope does not print correctly to the Ricoh PC LASER 6000 printer with the current offsets. The current offsets are 1.3" up and 2.25" left. An envelope will print fine in WordPerfect 5.0, but the printer feeds out a blank envelope in WP 5.1. The customer explained that the printer flashes "Error P" while the envelope is printing at which time they have to take the printer off line and then place it back on line in order to clear the error. Solutions: The offsets need to be set to 2.6" down and 4.6" left in order to print correctly. This changed has been made in the 03/15/91 release of the PRINTER.ALL file. Another customer used offsets of 2" down and 4.5" right in addition to the margins (T=2", B=0", L=4.5", R=0") to correct the problem. Disks to send: Printer 1/2/3/4 |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |