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Okidata OL 400 - Printing Continuous COM10 En
DocumentID: 604152
Revision Date: 29-Feb-96 1:30:30 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The following are items to check before printing continuous envelopes to an Okidata OL 400 printer:
1.      If the customer has an envelope cassette tray for the printer, have him or her take the printer off-line and insert the cassette in the slot.
2.      If the printer will not feed a COM-10 envelope automatically, the tray could be set to a size other than COM-10.
      a.      Turn the printer off and on again with the envelope tray in the printer.
      b.      Watch the LED display as the printer warms up; it will display Envelope= and a size.
      c.      If the size needs to be changed, press the + (plus) button to cycle through the options to COM-10. Press the Enter key to mark an * (asterisk) next to COM-10.
      d.      Press the Recover Reset button to put the printer on-line.

FYI:
One customer using the Okidata OL 400 to print envelopes received the message "Load Tray Request." When the customer turned the printer on, the message "ENV=" did not display. The user had to push and hold the envelope tray in the printer while the envelopes printed. (There was a hardware problem with this customer's envelope tray.) The user found that the envelope tray has sensors that signal when the tray is not all the way in the printer.

Answer:

Details:


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