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Computer Locks When Printing With PowerPak
DocumentID: 604655
Revision Date: 29-Feb-96 1:30:38 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The computer locks when printing using PowerPak. Solutions: The problem no longer occurred after the customer upgraded to MS-DOS 5.0.

How/Why:
The customer was using MS-DOS 4.01. There are conflicts with PowerPak and MS-DOS 4.01 that can be resolved by upgrading to MS-DOS 5.0. Also, PowerPak requires 520K - 540K of conventional memory. Locking may occur if less conventional memory is available.

Answer:

Details:


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