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Display - Monitor Blacks Out - Oak VGA Card N |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Whenever the customer enters into a screen where it says "Press Exit when Done", the screen will black out and then come back in a low resolution mode. Sometimes, it will seem to black out every other line. It does not do either of these consistently. Also, it doesn't happen in any other programs. The customer also had problems with the keyboard inserting characters and locking. Other customer have experienced problems such as the screen going blank or black in the middle of spell-checking or turning off Define Macro, Ctrl-F10, and the screen switching into CGA mode when using Reveal Codes or Spell. At times the computer will lock as well. Solutions: The customers have an Oak chip set on the graphics card. Other customers have had problems with the Oak Technologies VGA card. WPCorp has successfully used the Oak BIOS 2.13. Oak recommends that they obtain this upgrade from the location of purchase. This is the only solution. They can obtain the BIOS version by turning on the monitor, waiting 5 seconds, and booting their computer. The BIOS version will appear on the top line of the display. The ROM Revision on the machine that worked was 2.12-36. |
Answer:
Details:
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