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Character 1,41 On The HP II And Pacific Data
DocumentID: 646148
Revision Date: 29-Feb-96 8:19:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the HP LaserJet Series II with a Pacific Data Products 25-in-One cartridge (125 font). When she composes then character 1,41, the character shows on the editing screen and in View Document but it does not print. It just leaves a blank space where the character should be. She is using a Helvetica 10pt font from the cartridge. Solutions: The customer was using the Pacific Data (CF 125) cartridge defined in WordPerfect's printer driver, but she had the Pacific Data (103) cartridge in her printer. Helvetica 10pt on the CF 125 cartridge is a Roman 8 symbol set font. On the 103 cartridge this same font is a ASCII font. WordPerfect was sending down the correct code, but the character could not be found. Pacific Data supports all of their cartridges in one .ALL file. The customer should call Pacific Data to get this file.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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