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"Incorrect Format" Retrieving Paintbrush File |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer received the error "Incorrect Format" when retrieving a PCX file from Paintbrush 4.0 file into WordPerfect. The same error would appear if the customer tried to convert the graphic with GRAPHCNV.EXE. Paintbrush was set to eight colors instead of 16 colors. After the customer changed the program back to 16 colors, the file retrieved correctly. The reason the eight color file would not come into WP is because the eight colors makes the file become a 3-bit color graphic file. WordPerfect does not support 3-bit color files. WordPerfect also does not support 6-bit or 64 color images. |
Answer:
Details:
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