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HP DeskJet 500 Won't Print Page of .DRS Chara
DocumentID: 647156
Revision Date: 29-Feb-96 8:19:19 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the HP DeskJet 500 printer to print special characters. WordPerfect does not print all of the .DRS characters on a page. With one .DRS character per line, WP will print about 47 lines, but the rest do not print. If the characters are printed with normal text, the normal text prints fine, but the .DRS characters are left out. Solutions: This is a mix between a printer limitation and a memory limitation. In version 5.0, WP has problems printing text next to graphics on this printer. In 5.1 some code was added to eliminate this problem, but this code uses a lot of memory for sorting. The .DRS characters are generated in RAM. When there is not enough RAM available, WP will print as many of the characters as it can and leave the rest out. One solution is to purchase more memory for the computer and use an expanded memory manager. This opens up a lot more memory to generate these characters.

Answer:

Details:


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