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Okidata LaserLine 6 Prints Wrong Without Adva
DocumentID: 646311
Revision Date: 29-Feb-96 8:19:14 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer receives either blank pages or no spacing between words when printing a new 5.1 file with Courier 10cpi font as the initial font on the Okidata Laserline 6 with an HP LaserJet Personality module. The letter spacing seems fine. View Document looks correct. With Standard Printer and the HP LaserJet Series II definitions the word spacing looks correct. Solutions: The customer has one of the older Okidata LaserLine 6 printers with the plain HP LaserJet Personality Module. The WordPerfect driver is written for the Advanced Personality module, which lets the printer emulate an HP LaserJet+ rather than the original. The regular LaserJet does not recognize the Horizontal/Vertical motion codes are used for the LaserJet+, 500+, or Series II drivers, either, so it would do just what the customer is seeing.

To find out for sure, have the customer press the TEST button on the control panel. A self-test should print out. Have them look in the lower left corner of the sheet. If they have the module that the WP driver is written for, the letters "HP+ AP" will be there. If not, it will say "HP" only.

If the customer has the older HP Personality Module for the Okidata Laserline 6, when he prints out the test to see what module he has, the following shows up on the top of the second page:
      LL6_____(where _=1 space)HP_____A_P_F/W_00.77 00.65

Another way you can tell is to have them find the place that the parallel cable plugs into the printer. On either side of the port are two thumbscrews. If they unscrew them, they can pull gently on the parallel cable and the personality module will come out. Then they can read right on it what type it is.

If they really do have the older personality module, they have two choices: 1.      Continue to define the printer as the HP LaserJet Regular.
2.      Upgrade their Personality Module from Okidata.

Answer:

Details:


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