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Display-Characters With Bold & Block Attribut
DocumentID: 653171
Revision Date: 29-Feb-96 8:29:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer could not see any text characters with the bold and block attributes active on the Samsung VGA Monochrome monitor with a Western Digital VGA 1024 card. The customer tried all of the text drivers that come with the program, including TEXTFIX.VRS. The customer also tried using the /MONO startup option, changing colors and attributes, and selecting various text and graphic screen drivers without any success.

SOLUTION

This problem could be duplicated in-house if the switch settings on the computer were set for anything other than "3 Shades of Gray." When the customer changed the switch from "2 Shades of Gray" to "3 Shades of Gray," everything worked correctly. If additional customers have the same problem, DO NOT PLAY WITH THE SWITCH SETTINGS BE Solutions: This problem could be duplicated in-house if the switch settings on the computer were set for anything other than "3 Shades of Gray." When the customer changed the switch from "2 Shades of Gray" to "3 Shades of Gray," everything worked correctly. If additional customers have the same problem, DO NOT PLAY WITH THE SWITCH SETTINGS BECAUSE YOU MAY DAMAGE THE CUSTOMER'S MONITOR. First, try different text drivers and then write up an STR if the text driver selections do not solve the problem.

Answer:

Details:


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