![]() |
Error "Invalid Graphics Driver" - View Docume |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
The error "Invalid Graphics Driver" appears when users try to enter View Document. Solutions: The following list contains troubleshooting ideas for this error message: 1. A user with a built-in Sharp graphics card on the MCGA monitor corrected this problem by entering the MODE CO80 command at a DOS prompt. Mode CO80 is a DOS command. 2. A user with an IBM GB101 graphics card and the MCGA 320x200 256-color driver selected found that the default mode on the graphics card is Text Only. To get graphics capability, the user must run a program call HBASIC. 3. A customer using DOS 5.0 corrected this error by modifying the DEVICE HIGH=C:\DOS\EMM386.EXE M9 2432 RAM line in the CONFIG.SYS file to read DEVICE=C:\DOS\EMM386.EXE M9 2432 RAM. 4. A user without a graphics card received this error because WP had auto-selected the MCGA 320x200 256-color driver. This is, as the error states, an incorrect selection. Using the Text No Graphics definition corrected the error. This definition is located on the additional Graphic Drivers disk. 5. This error also appears when DR DOS users have mapped the VRAM (memory) on the graphics card as conventional memory. This is done by adding MEMMAX +V to the AUTOEXEC.BAT file and the /V or /VIDEO switch (option) to the EMM386.SYS or HIDOS.SYS drivers in the CONFIG.SYS file. EMM386.SYS is used on 386SX or 386DX machines. HIDOS.SYS is used on 286-based machined. If this is done, the video card selected does not have the memory necessary to produce the graphic image being requested. Remarking out these statements should correct the problem. 6. A user with an IBM XGA monitor running under an OS/2 DOS Compatibility Box corrected this problem by selecting the IBM VGA 640x480 driver. The OS/2 DOS Compatibility Box is built into OS/2 1.2 and 1.3x and allows DOS programs to run. The "DOS Box" emulates DOS 4.0 and not all DOS products are supported. 7. A user received this error because the STANDARD.VRS file had an invalid date (apparently, the user had retrieved that file, and re saved it). After reinstalling the STANDARD.VRS file from the original WordPerfect diskettes, the user could auto-select the Graphics Screen Type. 8. A customer using a QEMM386 version 5.0 driver corrected this error by readdressing the RAM memory address. The customer called QEMM for that additional information. Please check memo "Expanded Memory Calls" concerning the /NE and /32 startup options. 9. A customer with a similar problem found that starting WP with the /NE startup option solved the problem. The customer did not have expanded memory but was loading an expanded memory driver in the CONFIG.SYS file. Removing this driver solved the problem without using the /NE startup option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |