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Troubleshooting Guide For Macros
DocumentID: 634169
Revision Date: 29-Feb-96 3:03:34 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: 1.      For a Macro/Merge STR to be valid, it must include keystrokes or a file that duplicates the problem (preferably both).
2.      Any missing tildes?
3.      Missing {END IF}'s?
4.      If the macro is large, have a {GO} command at the top of the macro go to the suspected part of the macro (i.e., try to isolate the bad part of the macro.) If the macro runs this way, try looking just before this part for proper variable initialization (i.e., making sure the variables are assigned the settings you expected them to have) and be sure to check for proper command syntax.
5.      Create a sample macro which mimics the macro that is not working. Does it duplicate the same problem? If it does, determine whether it is working as documented or is a problem with the software.
6.      If the last test doesn't produce a solution, re-evaluate the suspected part to see if it is one or two commands, then create the SIMPLEST macro possible which mimics the bad portion of the original macro.
7.      If this last step doesn't produce an answer, try the original macro in the newest testing release. If it still doesn't work, try the macro in an older release to determine if there was a change made to the suspected command. If it works in an older release and not in the new one, and it is determined (you might have to use personal judgement) that it isn't a planned change - write it up. It is always good judgement to rule it a problem if it is causing problems for the customer whether it is designed that way or not. Remember, WP is written for the customer, and the macro feature should help the customer use WordPerfect more efficiently.
8.      If you are unsure if the macro is reacting properly to WordPerfect's prompts, try using the {SPEED}20 and {DISPLAY ON} commands to slow down the macro and show the steps being taken. This will enable the user to see if the prompts are responding correctly.

Answer:

Details:


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