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Panasonic KX-P4420 - Network Printing And Ext
DocumentID: 645228
Revision Date: 29-Feb-96 8:19:04 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is printing to a Panasonic KX-P4420 printer on the DNA network. The printer is ejecting an extra page at the end of the print job. The environment file has the correct options included. The customer suppressed the top of the form through WP and still got the extra form feed. Using the Standard Printer driver and suppressing the top of the form, it worked correctly. Solutions: This is a problem with the network sending a blank form feed. The HP reset command [27]"E" (which resets the printer) will give a form feed also. Usually, we suggest at the network level to take out the form feed, but taking out the [27]"E" code from the printer driver will have the same result. WP will not take out the [27]"E" from the shipping printer drivers due to the need to reset the printer after WordPerfect has set it up. If the customer would like to delete the codes from the printer driver, they can make the following change in the PTR Program:

1.      Enter the PTR program, retrieve the WPHP3.ALL printer file and press Enter on the Panasonic KX-P4420 printer name
2.      Press Enter on "Initialize and Reset"
3.      Press the right arrow key to the Expression box
4.      Press Alt-F8 for the variables
5.      Move down to the variable "hpiireset" and press the right arrow key
6.      Press Ctrl-PageUp
7.      Move down to the command [27]"E" and delete it
9.      Press F7 until you are prompted to save the file. Save the file, replace it, and exit the PTR program.
10.      Enter WP and press Shift-F7 (Print), S (Select Printer), #7 (Update) to update the .PRS file with this change

Note: The above steps can used with other HP (and compatible) printers. This problem is not limited to the Panasonic printer.

Answer:

Details:


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