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Enhanced Arrow Keys Giving Numbers Instead Of |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When a user used the dedicated arrow keys on the enhanced keyboard (not those found on the number pad), a 2, 4, 6, or 8 would occasionally appear on the screen as if the user had pressed one of the arrow keys on the number pad with Num Lock on. For one user the document sometimes printed correctly after the numbers were deleted, but at other times, the numbers would print even though they did not appear on the screen. Solutions: The following workarounds are available for this problem: 1. Place the following command in the CONFIG.SYS file: KEYB US,,C:\DOS\KEYBOARD.SYS 2. Start WordPerfect with the /NK startup option (or add SET WP=/NK to the AUTOEXEC.BAT file) 3. Run the Artisoft utility, KBFIX. See memo number 14082W for additional information on KBFIX. 4. Run a Shell macro with the following as the only line in the macro: {KBSTAT}0~. 5. Change the Keyboard Layout and from ALTRNAT to ENHANCE. 6. Enter KEYB.COM US,,C:\DOS\KEYBOARD.SYS in the AUTOEXEC.BAT file and COUNTRY=001,,C:\DOS\COUNTRY.SYS in the CONFIG.SYS file. 7. Remove the following line from the AUTOEXEC.BAT file: INSTALL=C:\DOS\FASTOPEN.EXE C:50,25 8. Another customer experiencing this problem was running a TSR called Megaword Gold. This customer had to disable the TSR to temporarily solve the problem. In this instance, the customer would need to contact the manufacturer of Megaword Gold for another solution. |
Answer:
Details:
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