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HP LaserJet III Not Printing If Computer Is T
DocumentID: 606466
Revision Date: 29-Feb-96 1:31:43 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The message "Printer Not Accepting Characters" appeared in Printer Control when the user sent a job to an HP LaserJet III. The user eliminated the error by turning the computer and printer off, then turning the printer on followed by the computer.

Hewlett-Packard has indicated that the problem is caused by the interface between the computer's I/O port and the printer port. Most computers require that the computer be turned on first, in order to initialize the port properly, but that does not work in this case. The printer has to be turned on first.

Users who do not want to leave the printer on until it is needed may want to use the following work around:
1.      Turn on the printer (HP LaserJet III).
2.      Turn on the computer, and let it boot up completely.
3.      Once the whole system is up, turn off the printer.
4.      Only turn the printer on again when it is needed (assuming the computer stays on the whole time).
These steps have worked well for several customers.

Answer:

Details:


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