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QMS Kiss Plus - Bitstream Fonts Overprinting |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer is unable to get Bitstream fonts to print on her QMS Kiss Plus printer. She has loaded the Bitstream fonts to an HP LaserJet + driver. The Bitstream fonts print on top of each other. Solutions: The user's printer was not in the HP LaserJet + emulation, and she was using an older printer driver. The printer was in the Epson FX-80 mode, which is the default mode. The first thing to do is to make sure is that the user has the 01/25/91 5.1 printer drivers or later. Send out the latest drivers if this is not the case. The correct steps to put the printer in the HP LaserJet + mode are as follows: 1. Take the printer off line 2. Press the Menu button on the printer 3. Press Scroll keys until it says Emulation Setup 4. Press Select 5. The panel shows the printer's current emulation - make a note of this 6. Press Select again. Press the Scroll keys to get to HP LaserJet + 7. Press Select 8. Press the On Line button, and then press Select again 9. Repeat these steps to reselect the user's previous emulation, if necessary |
Answer:
Details:
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