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WP Locks When Customer Uses /R Startup Option |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer has an IBM PS/2 computer with 2M of extended memory. The computer loads HIMEM.SYS, and then EMM386.SYS converts 1M of memory to expanded. If the user starts WordPerfect with a /R to load the WP.FIL file into expanded memory, the computer locks. This means that WP sensed that there was sufficient expanded memory but upon loading the WP.FIL file, some type of conflict occurred. Solutions: The user removed HIMEM.SYS and EMM386.SYS from CONFIG.SYS and installed QEMM386.SYS (ver 6.0). This fixed the problem. *This information is given as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |