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Error - "Put Diskette Back In Drive..." Print
DocumentID: 600134
Revision Date: 29-Feb-96 1:28:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The error "Put Diskette Back In Drive (File Not Found)" occurs when the customer prints large documents on a Microsoft LAN Manager network. The user can go into Printer Control and press G to continue the job. The user is printing to remote printers located throughout the building with Ungermann Bass Access One Concentrator Hubs. Solutions: In the LANMAN.INI file under the WORKSTATION section, there was a statement that said CHARTIME=250. This sets how long the COM port will stay open. When this was increased to CHARTIME=10,000 (10 seconds), the error in WP no longer occurred. This was a suggested time by Ungermann Bass. A lower time will also eliminate the problem; this figure was used for troubleshooting.

Another customer with this problem found that was related to a timeout problem. The customer worked around the problem by setting the port to device LPT1 (Shift-F7, S, E, 2, 8) in WP.

Answer:

Details:


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