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Error - "GLUE.TXT File Not Found" Installing |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer received an error that the GLUE.TXT file was not found when he tried to use PTR /AUTOFONT to gain access to his WordPerfect Scalable cartridge for his HP Laserjet IIISi printer. When he typed in C:\AUTOFONT as the correct directory for the GLUE.TXT file, he was returned to a DOS prompt. The GLUE.TXT file was not on the hard disk and was not placed on the hard disk when he reinstalled the AUTOFONT support disk files provided by HP. Solutions: This customer was using several memory resident devices and software, including disk caching, ramdrive, and anti-virus software. He was also using the BETA version of Microsoft Windows 3.1. When he rebooted vanilla, the HP Autofont installation DID install the GLUE.TXT file, and the PTR /AUTOFONT procedure executed successfully. *This information is given as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |