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View Document Is Blank When MOUSE.COM Is Load |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer loads MOUSE.COM at DOS, and when he accesses View Document, it is blank. Solutions: This is a problem with the mouse driver using the EGA memory map. WordPerfect needs this memory map in order to use View Document. The customer has a few options he can try. 1. Load MOUSE.SYS in the CONFIG.SYS file. 2. Use the mouse driver that WP supplies instead of loading the mouse at DOS. 3. Call the mouse manufacturer to see if there is an upgrade that will fix the problem. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |