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Publisher's Powerpak Troubleshooting Steps |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The list below contains several ideas for troubleshooting problems that arise while printing with Powerpak fonts in WordPerfect and PlanPerfect: If nothing is printing, try the following: 1. Make sure you are using WPP command to start WordPerfect or PLP command to start PlanPerfect. 2. Make sure you have selected the Powerpak printer driver and that your port selection is QPRT. If the output is garbage or poor quality, try the following: 1. Make sure the Powerpak printer driver is selected. 2. Make sure the selected port is QPRT. 3. Make sure you have selected the correct printer from the Powerpak Font Manager list of available printers. 4. Make sure the printer is in the proper emulation mode. If the Powerpak fonts are not listed in the Base Font list, try the following: Make sure the Powerpak printer driver is selected. If you created new fonts in Powerpak Font Manager, but see only the original Powerpak fonts, try the following: 1. Verify that the Driver Directory in Font Manager Configure Options is the same directory as Location of Printer Files in WordPerfect. 2. Make sure there are not multiple Powerpak drivers (this can occur if a driver has been renamed). 3. Make sure that the selected printer driver has the fonts you want to use. |
Answer:
Details:
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