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No Fonts Created After Installing Bitstream-T |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: After doing a complete Bitstream installation no fonts were created. After installing, Bitstream states "Install Completed," but when the user changes to the font directory there aren't any fonts. However, at the end of the installation when Bitstream asked for reported errors, it reported that there were no errors. Solutions: This problem is caused by the user having two different versions of DOS on his hard drive. For example, when the user types VER at the DOS prompt, DOS reports that the user has MS-DOS 3.3, but when the user types COMMAND at the DOS prompt, this reports that he has MS-DOS 3.2. The Fontware program is trying to load a copy of COMMAND.COM, but the version of COMMAND.COM is different than what is reported by the VER command. This problem requires the user to use his original DOS diskettes to make the VER and COMMAND match up. The user will need the SYSTEM disk (the disk with the file SYS.COM on it). Have the user follow the following steps to transfer the correct system files to the hard drive which should solve the problem: 1. Insert the DOS System disk into A: drive 2. Type: A: and press the Enter key 3. Type: SYS C: and then press the Enter key *This information is a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |