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Panasonic KX-P4420 Not Printing The Internal
DocumentID: 634283
Revision Date: 29-Feb-96 3:03:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer using the Panasonic KX-P4420 printer reported that they were unable to print the built-in Century 10pt PS font. The problem could not be duplicated in-house. When we compared the customers printer's menu settings to those used here, it was discovered that they had "Font Group 3" set as the default. Our printer was using "Font Group 1." After the customer changed their printer to "Font Group 1" the Century fonts printed as expected.

The 4420 has 4 possible settings for "Font Group." The only setting that will allow the Century fonts to print correctly is "Font Group 1." The printer will print in Courier when using any other setting and the Century spacing sent by WordPerfect.

Follow the steps below to check the printer menu settings.
1.      Take the printer Off-Line.
2.      Press the Menu button. "Reset" should appear on the display.
3.      Press the up or down arrow until "Font" appears on the display.
4.      Press the Enter button.
5.      Press the up or down arrow until "Font Group" appears on the display, press the Enter button. If the number by "Font Group" is anything other than 1, use the up or down arrow to change it to 1 and press the Enter button.
6.      Put the printer back on-line.

Answer:

Details:


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