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HP DeskJet Plus Square Bullet Won't Print |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer has the HP DeskJet Plus printer, and when using Courier 10 cpi he can't get the square bullet 4,38. Solutions: We tested this problem with the customer's dates, and could duplicate the problem. We ran the 01/19/90 WP.EXE and the 01/05/90 printer date and it seemed to work fine. There were many changes to the DRS characters, so we recommend that you update the customer to WP.EXE 01/19/90 and fonts & graphics (because of the changes to the DRS file) and give her the 01/05/90 printer dates. The following information may also apply, but since we could duplicate the problem, you should update the customer: PC Printers called the customer to inform her that the character 4,38 does not exist internally on the printer. They had her set text quality to high and the character printed graphically. Her problem could be related to the Bitstream fonts she was using. They recommended that she re-install Bitstream and make sure the printer is initialized correctly before printing in WP. |
Answer:
Details:
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