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Screen Scrolls After Spell-Checking A Documen
DocumentID: 654166
Revision Date: 29-Feb-96 8:29:29 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: After spell-checking a document, the customer's screen begins to scroll endlessly. After the scrolling stops, if the customer tries to save the document using F7, he gets the error message "Incorrect File Format." Solutions: Since this only occurred on one machine, the problem is hardware-related. It is apparently either a problem with the motherboard or a conflict between the motherboard and WordPerfect which may be in turn causing a conflict with the graphics card. If this problem is reported by other customers, an STR should be written so that the problem can be investigated further.

Answer:

Details:


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