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QMS ColorScript 100 - "Undefined, Offending C |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer was trying to print a 17" x 11" landscape document on a QMS ColorScript 100 Model 30 printer. However, nothing was printing from WordPerfect. After sending the EHANDLER.PS file to the printer, the message "Undefined, Offending Command: 11 x 17" appeared. The following steps can be used to correct this: 1. Enter PTR program and retrieve the WPPS1.ALL file 2. Select QMS Colorscript 100, Model 30 3. Select Printer Commands 4. Select Set Page Length and press Ctrl-Enter to access the edit window. 5. Search for the string which reads "11 x 17". 6. This command should read "11 x 17 ". The space had been omitted causing this form size to be undefined. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |