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Retrieve - Wrong Document Retrieved Due To Ca
DocumentID: 651912
Revision Date: 29-Feb-96 8:29:10 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Retrieve (Shift-F10) and List Files (F5) are retrieving the wrong documents. To duplicate, press Shift-F10, and type in a directory and a filename of a test document. Clear the document screen without saving. Now press F5 and type in the same directory path and press Enter. "Please Wait" will appear in the bottom left corner of the screen. While that message is displaying, press Cancel (F1). Then press Shift-F10, and try to retrieve that same test document. A different document is retrieved, and the filename in the bottom left corner is *.*. At this point, retrieving any file through Shift-F10 or F5 will give the same results. Solutions: After pressing F5, typing in a new directory, and then pressing Enter, WordPerfect changes the default directory to equal the new directory typed. Once the files in the directory are listed, WP resets the directory to default upon exiting List Files.

After the customer types in a directory path and presses Enter, he does not allow WP to complete the operation because he presses Cancel. The customer is on a Novell network. The drive type for List Files is a search drive that is then mapped to equal the path typed at the List Files prompt. If the user presses Cancel, Novell does not reset the new mapped search drive back to the original, and neither does WP.

After canceling, the user then presses Shift-F10 to retrieve a document. The default drive has not been reset, and Novell has remapped the location of the search drive. The customer must allow WP to complete the operation or he will experience these problems.

Answer:

Details:


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