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WP Locking When Run From Microsoft LAN Manage
DocumentID: 602052
Revision Date: 29-Feb-96 1:29:27 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: WP locks randomly when running from a Microsoft LAN Manager 2.0 file server. Solutions: The problem was isolated to a NCB timeout error occurring on the workstation. A NCB timeout error occurs when the communication between the workstation and the file server is discontinued. WPCorp analyzed the problem at the data link level with a Protocol Analyzer and sent the information to Microsoft. Microsoft suggested that the customer increase the number of NCB, NAMES, and SESSIONS on the server. Microsoft also told the customer that if these did not resolve the problem, then they would need to purchase a support agreement with them and they would work on it. To date the suggestions that they tried did not work and the customer has had to go ahead and purchase a support contract with Microsoft to try to get the problem resolved.

Answer:

Details:


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