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HP LaserJet Series II - Printing Envelopes Ma |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When printing envelopes manually on an HP LaserJet Series II, if the location of the paper type is set to Continuous, the printer will give the prompt UE Load Com10 or EC Load Com-10 and the address may print too high on the envelope. If you set the location for the paper type to Manual, the envelope will print without prompts from printer. This probably has to do with the printer looking for a paper cassette if the location is set to Continuous. Solutions: The UE error is a paper error message stating that the upper cassette is not an envelope cassette. However, this is not the proper paper error for an HP Series II because that printer does not have an upper cassette. The paper error message from this printer should be an EC Load Com10 error. This happens if you have your form set to Continuous. WordPerfect will send a code to the printer to have it look at the cassette. If the cassette does not match the paper size command sent, the printer will give a paper error. If you have your form set to Manual, the printer will return a different paper error, unless the paper is already inserted in the manual slot. If the paper is already in the manual slot, the printer will just pull the paper through. |
Answer:
Details:
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