About the Author: Jeff Zorn, lives in Farmington Hills, MI with his wife Jan and two 16 year old sons David and Aaron. Jeff works for New York Carpet World (headquartered in the Detroit area) in the new franchise division as a liaison between the franchisees and the company. Jeff uses his 200LX for appointments, letters, spreadsheets (with his BJ10e) and of course CompuServe using acCIS (ID #71165,1650). Jeff is also co-forum leader on the PDA/Palmtop forum on America Online (screen name PDA Jeff or internet pdajeff@aol.com).