The Data Storage Products Division (DSPD) primarily supports the Americas region:  those countries in North, Central, and South America.

DSPD TECHNICAL SUPPORT GROUP:

  1. Phone Support:  (323)727 - 4860
    The Technical Support Group can be reached Monday through Friday, except for holidays, from 8am to 5pm Pacific Standard Time.
     

  2. E-mail Support:  dspdtsg@teac.com
    Please include the product model and part number (if possible). Include a thorough description of the conflict you are having. Email will be responded within 48-hours of being received (with exception of weekend and holidays). Please include your name, phone and /or fax number.
     

  3. Fax Support:  (323) 869 - 8751
    Fax us your detailed technical questions. Please include your name, phone and/or fax numbers.

DSPD SERVICE DEPARTMENT:

  1. Phone Support:  (323)726 - 0303 ext 694 or 616
    The Service Department Staff can be reached Monday through Friday, except for holidays, from 8am to 5pm Pacific Standard Time.
     

  2. E-mail Support: dssvce@teac.com
    Please include the product model and part number (if possible). Email will be responded within 48hrs of being received (with the exception of weekend and holidays).   Please include your name, phone and/or fax number.

     

  3. Fax Support:  (323) 727 - 7606
    Fax us your detailed questions. Please include your name, phone and/or fax numbers.
     

DSPD SALES DEPARTMENT:

  1. Phone Support:  (323)726 - 0303
    The Sales Department staff can be reached Monday through Friday, except for holidays, from 8am to 5pm Pacific Standard Time.

     

  2. E-mail Support:  dssales@teac.com
    Please include the product model and part number (if possible). Email will be responded within 48hrs of being received (with the exception of weekends and holidays).  Please include your name phone and/or fax numbers.

     

  3. Fax Support:  (323) 727 - 7652
    Fax us your detailed questions. Please include your name, phone and/or fax numbers.