AST RESEARCH, INC. INFORMATIONAL BULLETIN # 0007 06-14-96 TITLE: Support Of Non-Certified NOS, Manhattan SUMMARY The Manhattan S/6200 server is certified to operate with Microsoft Windows NT server, version 3.51 or later, and Novell NetWare, version 3.12 and 4.1 or later. AST will not provide support for non-certified Network Operating Systems (NOS). Customers who are attempting to use a non-certified NOS on the Manhattan S/6200 server should be instructed to return the system to their reseller. This issue applies to the following system: 501832. NOTES AST SUPPORT STATEMENT In order to provide the best possible server solution, AST has chosen to focus its design, test, and certification efforts on the two predominant Network Operating Systems. AST has certified the Manhattan S/6200 for the Microsoft NT Server and Novell NetWare operating environments. All sales materials, collateral, manuals, and training materials indicate that AST will only certify the Manhattan S/6200 for use with Microsoft NT Server and Novell NetWare. AST will not provide support of other non-certified operating systems for the Manhattan S/6200 server. AST will not provide drivers, documentation, or telephone-based operating system support to customers choosing to use non-certified operating systems on these products. Non-certified operating systems include, but are not limited to, SCO UNIX, IBM OS/2, SunSoft Solaris, Banyan Vines, DEC Pathworks, and NextStep. Customers should be strongly cautioned against using the Manhattan S/6200 with a non-certified (NOS) Network Operating System. While AST will provide assistance with hardware troubleshooting, no support or problem resolution will be provided for a non-certified NOS. Customers should be instructed to return the product to the reseller. TAN N/A --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. ---------------------------------------------------------------------