= AST RESEARCH, INC. TECHNICAL BULLETIN # 1014 11-16-94 = ASCENTIA 900N, 800N AND WYSE MONITOR PROBLEM: The video appears to roll and is out of sync on the Ascentia 900N and 800N systems using a WYSE WY-157ODES monitor (P/N 901703-XX). CAUSE: The video signal is less than 3.15 volts. SYSTEMS AFFECTED: AST REVISION PART NUMBER DESCRIPTION LEVEL 501299-2XX ASCENTIA 900N 4/50 CS10 All 501300-3XX ASCENTIA 900N 4/50 CT9 All 501302-2XX ASCENTIA 900N 4/75 CS10 All 501304-3XX ASCENTIA 900N 4/75 CT10 All 501469-3XX ASCENTIA 800N 4/33 All 501469-4XX ASCENTIA 800N 4/33 All 501471-3XX ASCENTIA 800N 4/50 All 501471-4XX ASCENTIA 800N 4/50 All SOLUTION: WYSE will provide instructions to remove two resistors (one on the main board, one on the video board) that affect the video buffer circuit on the monitor. Contact the WYSE Customer Service Center at (800) 800-WYSE and reference Field Engineering Bulletin (FEB) # 0446. This FEB qualifies as a valid in-warranty claim. Customers in all countries outside the United States should contact the local WYSE Service Center.