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AST RESEARCH, INC.           TECHNICAL BULLETIN # 1017               11-17-94

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                      PREMMIA MTE CAN NOT FIND SCSI II DEVICE


PROBLEM:        The Premmia MTE system configured with a DPT 2022 HBA running
                a Phillips CD- ROM (P/N 501467-001) returns the following error
                message:

                     "cannot find SCSI II device"

CAUSE:          Unsupported version of DPT SMARTROM and DPTDLL.SYS driver being
                used.

SYSTEMS
AFFECTED:           AST
                PART NUMBER              DESCRIPTION

                501467-001      DRIVE CD-ROM SCSI OPT MTE/SE/SMP

SOLUTION:       Upgrade the SMARTROM BIOS to version 002.D5 and the firmware
                to 5E.  The DPTDDL.SYS driver needs to be dated 5-10-94 or
                newer.

                1. Contact Distributed Processing Technologies (DPT) at (407)
                   830-5522 for BIOS and firmware upgrades.

                   or

                2. Download DPTDDL.SYS from DPT's BBS by dialing
                   (407) 831-6432. Copy the file DPTDDL.SYS into the root
                   directory. Install the file DPTDDL.SYS into CONFIG.SYS by
                   editing CONFIG.SYS and adding the statement:

                        DEVICE=C:\DPTDDL.SYS

                Reboot the system.