= AST RESEARCH, INC. TECHNICAL BULLETIN # 1076 3-3-95 = ASCENTIA 700N/BRAVO NB RC HARD DISK DRIVE PROBLEMS PROBLEM Some Ascentia 700N systems may experience one or more of the following hard disk drive (HDD) problems: - MS-DOS partition not retrieved or corrupted. - FAT corrupted. - File with crossed link on allocation units. - No HDD boot (permanent or random problem). CAUSE Some battery contact springs may have sharp edges. The battery contact spring sharp edges may cut through the HDD cable insulator and short the trace on the HDD cable (Flex printed circuit). The short circuit may render the HDD not functional. SYSTEMS AFFECTED AST PART NUMBER AND DESCRIPTION 501595-XXX ASCENTIA 700N 486SX33 501595-XXX BRAVO NB RC 486S/33 501596-XXX BRAVO NB RC 486/33 COLOR SOLUTION Take the Ascentia 700N system to an AST Authorized Service Center(ASC). The AST ASC will do one of the following: 1) Put additional Mylar insulator on the HDD cable. 2) Replace the HDD cable with P/N 230674-001.