= AST RESEARCH, INC. TECHNICAL BULLETIN # 1234A 6-27-95 = MANHATTAN G590 UNABLE TO UPDATE NCR FIRMWARE PROBLEM When executing a firmware update to the NCR 8150 and 8250 SCSI controllers, the following messages will appear: NCR 8150: "ERASURE ERROR - PRESS ENTER TO CONTINUE | ERASE VERIFY FAILURE AT OFFSET 0X0 OF BOARD 1." NCR 8250: "ERROR | PROGRAMMING ERROR - PRESS ENTER | WROTE 0x0, READ 0x55at OFFSET 0x0 OF BOARD 1." CAUSE The NCR Flash Utility, prior to version 1.03.1, contains an incompatibility with the VLSI PCI chipset on the Manhattan G590 system board. SYSTEMS AFFECTED AST PART NUMBER AND DESCRIPTION REVISION 501723-XXX MANHATTAN G590 All Models SOLUTION In order to properly flash the NCR firmware on the Manhattan G590 with either the NCR 8150 or 8250 SCSI controller, use revision 1.03.1 or later of the NCR Flash Utility. NOTE: The flash utility does not contain the NCR firmware. These software components are distributed separately. The NCR firmware, revision 1.03.1, is located on the AST BBS and electronic forums. The file is named: FLASH8X5.EXE. File FLASHX5.EXE can be found on AST's BBS (817) 230-6850, in the "Systems" file area. AST's BBS supports modem speeds up to 28.8k bps. The above files will also be posted on: CompuServe Go ASTSUPPORT AST Worldwide Web Site http://www.ast.com