AST RESEARCH, INC. TECHNICAL BULLETIN #1279 9/28/95 ASCENTIA 950N DAMAGED SCREW HEAD ON MEMORY ACCESS DOOR PROBLEM: The screw head to the memory access door is damaged. CAUSE: The improper tool is being used to remove the screw. SOLUTION: When removing the screw to the memory access door, use a PH 0 or 1 screw driver. Do not attempt to remove the small screw using a large screw driver. This will result in damagaing the screw head, making it diffuclt to remove.