= AST RESEARCH, INC. TECHNICAL BULLETIN # 1430 2-6-96 = Manhattan P Percepta May Be Unable to Load Windows NT 3.51 PROBLEM The Percepta Host Agent for the DPT 3224 disk array may not load on the Windows NT 3.51 server, without the correct DPT software, and the Percepta 1.21 Host Agents. CAUSE The Percepta 1.21 Host Agent unloads because it has detected incorrect revisions of the DPT 3224 firmware and the DPT Storage Manager utilities. The previous versions of the Percepta Host Agents prior to version 1.21 did not contain the DPT Host Agent for Windows NT. SOLUTION The three conditions below must be met in order for the system to operate properly: 1. Replace the DPT controller board with AST p/n 234067-003, revision 7CH. 2. Upgrade to the new Percepta Host Agents, revision 1.21 (AST p/n 911580-036) or higher. 3. Upgrade the DPT PM3224 PCI Storage Manager Utilities to revision 1.02 (AST p/n 911709-036,-037,-038,-039 ) or higher. For additional information on the Percepta Host Agents, see Software Bulletin # 0222. File 11580036.EXE is downloadable from AST's BBS and other On-Line! forums. For additional information on the DPT PM3224 PCI Storage Manager Utilities, see Software Bulletin # 0207. Files 11709036.EXE, 11709037.EXE, 11709038.EXE, and 11709039.EXE are downloadable from AST's BBS and other On-Line! forums. The above software bulletins and software are available from AST's BBS (817) 230-6850. AST's BBS supports modem speeds up to 28.8k bps. The above files will also be posted on: CompuServe Go ASTSUPPORT AST Worldwide Web Site http://www.ast.com SYSTEMS AFFECTED AST PART NUMBER AND DESCRIPTION 501502-XXX Manhattan P 5090 501503-XXX Manhattan P 5100 501830-XXX Manhattan P 5133