AST RESEARCH, INC. TECHNICAL BULLETIN # 1506 6-14-96 TITLE: Advantage! 611/613/614/812 HD Restore SUMMARY After performing a hard disk restore on an Advantage! 611, 613, 614, or 812 system, the software may encounter errors. This issue applies only to the following systems that shipped in Europe: 501766, 501768, and 501856. ISSUE The hard disk restore software may encounter the following errors: (a) If the key is pressed on startup, the option "Previous DOS Version" appears on the start menu. Please see Note 1 in the NOTE section below. (b) The Real Mode drivers for the audio subsystem (Vibra16) may not be installed. (c) The Multi-Media Connect printer driver is set for LPT1. (d) Microsoft Exchange may not be configured correctly. Please see Note 2 in the NOTES section below. BACKGROUND N/A ACTION AST has revised its Hard Disk Restore diskette to resolve this issue. Obtain the software by following the instructions below: 1. Download file ADVCDRES.EXE from one of the following AST On-Line! services: AST WWW Site: http://www.ast.com AST Americas On-Line! BBS*: See IB0001.TXT CompuServe: GO: ASTFORUM * Refer to IB0001.TXT for a list of AST's international BBS numbers. 2. Copy the ADVCDRES.EXE file to a temporary directory on the hard disk. 3. Execute file ADVCDRES.EXE. The file will extract itself into three further files: DISKFILE.EXE EXTRACT.BAT RESTOREF.IMG 4. Once all the files are decompressed, run EXTRACT.BAT to create the Hard Disk Restore Diskette. (This step requires a blank 3.5" formatted 1.44MB diskette.) 5. Leave the Hard Disk Restore Diskette inserted into the floppy drive and restart the system. The CD restore process will then automatically start. 6. When the restore is completed, remove the diskette from the floppy drive and restart the system. NOTES (1) MSDOS.SYS has option Bootmulti=1 which adds the "Previous DOS Version" option to the start menu. A lack of a previous version of DOS on the image may cause the system to give an error (2) When the user attempts a fax "send" or "print" from inside an application, "print job failed" errors may occur. TAN 000258GL --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. ---------------------------------------------------------------------