AST RESEARCH, INC. TECHNICAL BULLETIN # 1538 7-18-96 TITLE: Ascentia P Synaptic Win95 TouchPad Drvr SUMMARY The user may be unable to create the Synaptic Win95 TouchPad Driver, version 4.0, from the Microsoft Create System Disk menu. This issue applies to all Ascentia P systems. ISSUE When attempting to create the backup disk images, the option to create the Synaptic Win95 TouchPad Driver from the Microsoft Create System Disk menu may give a "Not ready reading drive A:" error. Once the error occurs, any subsequent options selected from the menu may fail. Rebooting the system and selecting any of the options except Synaptic Win95 TouchPad Driver will work. BACKGROUND This problem arises from a missing file (SNYTP.HLP) and a carriage return in the MSCSD04.INI file. AST corrected the present software image for all systems currently in production. ACTION To resolve this issue, amend the MSCSD04.INI file. This file is located in the C:\WINDOWS\OPTIONS directory. Edit the file with NOTEPAD. The file will look like this: Title=Synaptic Win95 TouchPad Driver, v4.0 Description=Restore Synaptic TouchPad driver from Control Panel/Mouse/ General menu if your software is damaged. #_of_disks=1 size=1.44MB dest_drive=a [Disk1] Prompt=Synaptic TouchPad Driver, v4.0 Label=Disk1 FILE1=c:\BACKUP\Synaptic\Disk_1\FILE2=c:\BACKUP\Synaptic\Disk_1 \SYNTP.INF FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT The line beginning with FILE1 is missing the reference to the SYNTP.HLP file and a carriage return. It should read as follows: FILE1=c:\BACKUP\Synaptic\Disk_1\SYNTP.HLP FILE2=c:\BACKUP\Synaptic\Disk_1\SYNTP.INF FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT Save the changes and then create the Synaptic Win95 TouchPad Driver diskette from the Microsoft Create System Disk menu. NOTES N/A TAN 000357RO --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. ---------------------------------------------------------------------