AST RESEARCH, INC. TECHNICAL BULLETIN # 1543 8-06-96 TITLE: Bravo MS-T Password Hangs System SUMMARY The Bravo MS-T system locks up when the user selects an 8 character password. This issue applies to the following systems: 501951, 501952, 501954, 501955, 501956, 501972, 503028, 503029, 503027, 503067, and 503043. ISSUE When a user selects an 8 character password under the Security feature in System Setup, the password is accepted but the keyboard locks up and the system hangs. BACKGROUND Once the system has been set with an 8 character password and SETUP saved, it is impossible to enter the SETUP menu again, unless the CLEAR PASSWORD jumper on the motherboard is changed. The Bravo MS-T hardware supports a maximum of 7 characters for the PASSWORD. ACTION: Clear the passord, and update the system with BIOS 1.02 (AST part number 905579-036) or later. This BIOS revision changed the password Setup menu to accept a maximum of 7 characters. 1. Erase the 8 character password. With the power off, remove the system cover, and change the jumper at J4L1(A) from 1-2 to 2-3. Turn the power on, and after five seconds, turn the power off. If you wish to re-enter a password later, return the jumper to position 1-2. Replace the system cover. 2. Download the BIOS update. Details on this procedure are documented below. 3. Update the BIOS. Details on this procedure are documented in the README.TXT file that is included with the downloaded file. File 05579036.EXE is available from any of the following AST On-Line! services: AST WWW Site: http://www.ast.com AST On-Line! BBS*: See IB0001.TXT CompuServe: GO: ASTFORUM Prodigy: Jump: astsupport * Refer to IB0001.TXT for a list of AST's international BBS numbers. To decompress this file, create a temporary directory on your hard drive, copy the downloaded file to that directory, and run the file. For additional information on the Bravo MS-T system BIOS, see Software Bulletin 0285 (filename 0285SB.TXT) on any of AST's On-Line! services. NOTES If the user selects 7 characters, the password is recognized and operation is normal. TAN 000235AH --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. ---------------------------------------------------------------------