AST RESEARCH, INC. TECHNICAL BULLETIN # 1548 8-16-96 TITLE: Ascentia P, Win3.xx, 32 Bit Disk Access SUMMARY The Ascentia P and Ascentia J systems may report an error message when starting Windows 3.xx. This issue applies to all Ascentia P and Ascentia J systems. ISSUE When enabling 32-bit disk access under Windows 3.xx on the Ascentia P and Ascentia J, the following error may appear when starting Windows 3.xx: "The Microsoft Windows 32-bit disk driver (WDCTRL) validation failed at phase 08, 02. To continue starting Windows without using the 32-bit disk driver, press any key." BACKGROUND 32 Bit Disk Access is not supported on the IBM drives used in the Ascentia P and Ascentia J under Windows 3.xx. See the NOTES section below. ACTION To disable 32BitDiskAcces, edit the \WINDOWS\SYSTEM.INI file as follows: 1. Using the DOS Edit command, open the SYSTEM.INI file. 2. Under the [386Enhanced] header of the SYSTEM.INI file, find the entry "32 Bit Disk Access=ON". 3. Change the ON to OFF. 4. Save your changes and exit to the DOS prompt. 5. Restart Windows. NOTES IBM is the major supplier of hard drives used in the Ascentia P and the Ascentia J systems. They researched the issue of 32 Bit Disk Access under Windows 3.xx extensively and determined that there is some possibility of data loss in enabling this type of disk access. They also determined that the performance gain for 32 Bit Disk Access was very minor. For these reasons, they have chosen not to support 32 Bit Disk Access under this operating system on these hard drives. For further information, see Microsoft's web page at: www.microsoft.com/kb/peropsys/windows/q82418.htm TAN 001336SV --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. ---------------------------------------------------------------------