AST RESEARCH, INC. TECHNICAL BULLETIN # 1601 10/18/96 TITLE: Bravo MS-T Win95 Multimedia Conflict ISSUE If a customer replaces the Bravo MS-T system board, AST part number 234459-002 (which contains hard disk image part number 4901106-015B) with a system board part number 234459-003, Windows 95 will detect the hardware change and it will reconfigure itself. However, there will be a hardware conflict with the Sound, Video, and Game Controller. This issue affects the following systems: 501951, 501952, 501954, 501955, 501956, 501973, and 503043. BACKGROUND This issue occurs because the system board (-003) has a Plug-and-Play Audio Device and the old system board (-002) has a non-Plug-and-Play Audio Device. ACTION To correct the above error, remove the Sound, Video, and Game Controller from the Device Manager and then re-install it. This action will resolve the issue. Follow the steps below using Windows 95: 1. Click on the button. 2. Click on Settings and then Control Panel. 3. Double-click on the System icon. 4. Click on the Device Manager tab. 5. Double-click on Sound, Video & game Controller. 6. Click on Creative Labs Sound Blaster 16 Plug-and-Play. 7. Click on Remove and then on OK. 8. Click on Gameport joystick. 9. Click on Remove and then on OK. 10. Click on Gameport joystick (with the yellow exclamation mark). 11. Click on Remove and then on OK. 12. Click on Close. 13. Click on the X button on the Control Panel (upper right corner). 14. Click on the button. 15. Click on Restart the Computer and then on Yes. The system will reboot and the conflict should have been removed. If necessary repeat steps 1 - 5 to verify. NOTES N/A TAN 002200EF --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01