AST RESEARCH, INC. TECHNICAL BULLETIN # 1622 11/13/96 TITLE: Ascentia J, Ascentia P, MS Office 4.2 ISSUE When attempting to install MS Office, version 4.2, on an Ascentia P or Ascentia J with Cardwizard drivers loaded, under the Windows for Workgroups, version 3.11, operating system, the system may hang at random times on different files, or it may be impossible to decompress various files. The installation will proceed correctly if the Cardwizard utility is removed from memory. This issue affects all Ascentia P or J mobile systems. BACKGROUND N/A ACTION Contact AST Product Support at 1-800-727-1278 and request the latest Cardwizard software, version 4.11.04. Mention Internal Document # 0119TA.TXT. After installing the Cardwizard software, make the following modification to file CS.EXE: 1. Run CONFIG /ALL from Cardwizard directory (or from wherever the CONFIG.EXE program was installed). 2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O] keys to open Binary Adaptation. 3. Highlight CS.EXE and press the [Enter] key. 4. Select /IGNOREPNP and press the [Alt+E] keys to edit parameters. 5. Change the Default value to 1. Press the [Enter] key twice. 6. Press the [Alt+S] keys to save the configuration. 7. Restart the computer. NOTES N/A TAN 001559MG, 002148SW --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01