AST RESEARCH, INC. TECHNICAL BULLETIN # 1627 11/19/96 TITLE: Ascentia J and Comm Ports under DOS ISSUE If all internal serial devices (serial port, infrared port, internal modem) are enabled in System Setup, the Microsoft Diagnostic utility (MSD) may report four COM ports when the unit is booted to MSDOS. In addition to the possibility of MSD reporting a nonexistent COM port, it may also be necessary to disable all internal serial devices in order to successfully install a PCMCIA modem. This issue applies to all Ascentia J10, J30, and J50 series mobile systems. BACKGROUND N/A ACTION Update the system BIOS to version 3.11 (part number 905599-031) or later. This BIOS is available under file name 05599031.EXE on all of AST's On-Line! services. NOTES It may be necessary to disable the internal modem (through System Setup) to get some PCMCIA modems to function. TAN TPR 1858MW --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01