AST RESEARCH, INC. TECHNICAL BULLETIN # 1634 12/04/96 TITLE: Ascentia J, Ascentia P, and AOL 3.0 ISSUE After upgrading the America OnLine software to version 3.0 under Windows 3.1X, a PC Card modem may intermittently disconnect after a few seconds of operation. The software may then produce an error referencing the SUPERSUB.DLL file in the AOL directory. This issue affects all Ascentia P or J mobile systems. BACKGROUND N/A ACTION Contact AST Product Support at 1-800-727-1278 and request the latest Cardwizard software, version 4.11.04. Mention internal document # 0119TA.TXT. After installing the Cardwizard software, make the following modification to file CS.EXE: 1. Run CONFIG /ALL from Cardwizard directory (or from wherever the CONFIG.EXE program was installed). 2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O] keys to open Binary Adaptation. 3. Highlight CS.EXE and press the [Enter] key. 4. Select /IGNOREPNP and press the [Alt+E] keys to edit parameters. 5. Change the Default value to 1. Press the [Enter] key twice. 6. Press the [Alt+S] keys to save the configuration. 7. Restart the computer. NOTES N/A TAN 001226JB --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01