AST RESEARCH, INC. TECHNICAL BULLETIN # 1648 01/07/97 TITLE: Ascentia P Creative Labs Driver Install ISSUE The Creative Labs audio drivers can not be installed from diskettes created with the ASTDU utility on Ascentia P systems with BIOS 1.02 or above. This issue affects the following systems: 501996 and 501997. BACKGROUND After the user executes the "INSTALL" program on one of the Creative Labs driver diskettes, the following message is displayed by the program: "To use your PnP Audio Card in DOS/Windows 3.X systems, you need to install a PnP Configuration Manager." The program will not complete until the Configuration Manager is installed. The install program executes properly on an Ascentia P system running BIOS 1.01 or earlier. Changes in the BIOS between versions 1.01 and 1.02, which improve the Ascentia P compliance with Plug-and-Play specification X.X cause the above situation to occur when the Ascentia P is running with BIOS version 1.02 or above. ACTION Do not execute the following procedures unless it is absolutely necessary to re-install the Creative Labs audio drivers from diskette. 1. Download the file CLCONMAN.EXE from one of the AST On-Line Services and execute it in an open, temporary directory. 2. Execute the "INSTALL" program, which is one of the files generated, by unpacking the above program and follow the instructions on the screen. Once the Configuration Manager, version 1.04 or later, has been installed and the system rebooted as directed, the Creative Labs audio driver installation program will run to completion. NOTES N/A TAN 001231RO --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Revision 01