AST RESEARCH, INC. TECHNICAL BULLETIN # 1657 01/21/97 TITLE: Boca ACI Modem with 16 bit Legacy Card ISSUE After installation of any 16-bit Legacy card (non Plug-and-Play) into an Advantage 93xx system, the card may cause a conflict with the Boca ACI modem. The conflict is not exhibited with the installation of a Plug-and-Play (PnP) card. This issue may affect the following systems: 503079, 503080, 503082, 503083, and 503087. BACKGROUND The system may identify the Boca ACI modem (Part Number 234513-003) in Device Manager with the description 'Boca 33.6 Kbps V.34 FDVSP'. When the system exhibits the conflict, the operating system (OS) will display a yellow exclamation mark next to the modem. In addition, the OS may display an Error Code 9 under the General tab, Device Status. Also, the Resource tab may be missing. ACTION The user must install the Legacy card into an ISA slot between the PCI slots and the modem. If there is not an open ISA slot between the modem and the PCI slots, the user must relocate the modem to an ISA slot further from the PCI slots. The user may now install the Legacy card into the newly available ISA slot between the modem and the PCI slots. After following the instructions stated above, the system will no longer report a conflict. NOTES N/A TAN TPR # 5447RL --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Revision 01