AST RESEARCH, INC. TECHNICAL BULLETIN # 1687 03/25/97 TITLE: Ascentia J, Windows, HP-Colorado T1000E ISSUE The Colorado 1000TE tape drive unit may not be recognized by Windows for Workgroups 3.11 or Windows 95 if connected to an Ascentia J parallel port. This issue affects all Ascentia J systems. BACKGROUND N/A ACTION To resolve this issue, perform the following steps: 1. Download the self-extracting file OB800.EXE from HP-Colorado's ftp site at the following address: ftp.hp.com/pub/information_storage/hp-colorado/cbw 2. Extract the file to an empty subdirectory. 3. Follow the steps listed below which pertain to your particular operating system. (NOTE: AST obtained the instructions listed below from Colorado, and edited them for this bulletin.) CLOSE ANY OPEN APPLICATIONS BEFORE ATTEMPTING THE DRIVER UPGRADE. For Windows 95 users, perform the following: You must have Colorado Backup for Windows 95, version 1.70 already installed! If you do not, please call Colorado customer support. To find out the version, open Colorado Backup for Windows 95, click on Help, and About. The following two files are included in the extracted OB800.EXE file: PARASCAN.VXD HPQIC117.VXD Follow these directions for installing the new driver files: 1. Click Start, Find, Files or Folders. 2. In the Named field, type PARASCAN.VXD and press the Find the Now button. Typically this file is located in the \WINDOWS\SYSTEM directory. 3. Write down the full path to the location of the file. 4. Copy PARASCAN.VXD and HPQIC117.VXD into the location you recorded in the previous step. For example, click Start, Programs, Windows Explorer; then copy the files into the new location. 5. Restart your computer. Your new driver files will be activated. For Windows 3.x users, follow the instructions below: You must have Colorado Backup for Windows, version 2.90, 2.91, or 2.92 already installed! If you do not, please call Colorado's customer support. To find out the version, open Colorado Backup for Windows, click on Help, and then About. The following file is included in the extracted OB800.EXE file: CMSWTAPE.386 Follow these directions for installing the new driver files: 1. Start the File Manager program and click File, and Search. 2. In the Search for field, type CMSWTAPE.386 and press the key. Typically this file is located in the \CBW directory. 3. Write down the full path to the location of the file. 4. Copy the new CMSWTAPE.386 into the location you recorded in the previous step. 5. Restart your computer. Your new driver file will be activated. NOTES N/A TAN 001459JM, 004539GW LK/MH --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Revision 01