Last Revised AST RESEARCH, INC. TECHNICAL BULLETIN # 1734 07/01/97 TITLE: Adaptec 7800 & Missing Operating System ISSUE When the user attempts to install NT(version 3.51 or 4.0) on a system that is using the Adaptec 7800 controller, under some circumstances, Windows NT will complete the first phase of the setup, but it will fail when rebooting into Graphical User Interface (GUI) mode, displaying the following error message: 'Missing Operating System' This issue affects all Manhattan D systems. This issue was duplicated on system p/n 503223-202. BACKGROUND This is a known issue with Microsoft Windows NT, and it is dealt with on the Microsoft Knowledge Base as Article ID Q143141. ACTION Prior to installing Windows NT, perform the following two actions: 1. Set the 'Extended Translation BIOS' for hard drives >1GB = DISABLED under the Adaptec BIOS Setup. 2. Create and format a partition on the boot logical drive, using MS-DOS or another operating system. Upon a successful installation of Windows NT, reset the 'Extended Translation BIOS' for hard drives >1GB = ENABLED under the Adaptec BIOS Setup. NOTES N/A TAN EPR 600TJ --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Template Rev 02