Last Revised AST RESEARCH, INC. TECHNICAL BULLETIN # 1787 12/16/97 TITLE: Bravo MS and Managed Hubs ISSUE Some Bravo MS workstations may not be able to connect to a server when using the onboard Intel Pro 100B network adapter directly connected to a managed hub. This issue may affect the following systems: 503246, 503247, 503250, 503251, 503320, 503321, 503322, 503323, 503417, and 503418. This issue may also affect any system using an Intel Pro 100B network card. BACKGROUND A managed hub has the capability of supporting different configurations on individual ports. These settings must match the same settings on the workstation network card in order to function properly. For example: A Chipcom Oncore 17 port hub could have different settings between 2 of the 17 ports, causing only certain workstations to connect. Each individual port could have different settings for the following port configurations: Alert filter, Port connector, network dip setting, link integrity, or auto polarity. In order to function correctly, these settings would have to be configured to match the settings of the workstation network card. The most common configuration problem is whether link integrity is ENABLED or DISABLED. If the link integrity setting does not match the network card, the workstation will not be able to connect to the server. The link signal is sent by the transmitter electronics when the cable is not in use. If no Link Integrity Test is received, the Link is assumed to be lost. ACTION Configure the onboard Intel Pro 100B card to a speed of 10MB/sec and half-duplex mode using the following steps: 1. Under Windows 95, double-click My Compute. 2. Double-click the Control Panel icon under My Computer. 3. Double-click the Network icon under Control Panel. 4. Under the configuration tab, double-click the Intel EtherExpress Pro/100 setting. This will bring up the properties of the Intel card. 5. Click the Advanced tab and select Duplex Mode in the Property Box, then click on the arrow in the Value field and select Half-Duplex. 6. Under the same Advanced tab, select Speed in the Property Box, then click the arrow in the Value field and select 10MB/sec. 7. Click OK when finished, which will bring the network properties screen back up. 8. Click OK to close the network properties box. 9. Shut down and restart system. Also configure the managed hub ports to have Link Integrity ENABLED. This setting matches the Intel Pro 100B network card default configuration that cannot be changed. The port configuration is usually performed through a Telnet connection. Refer to the hub manufacturer documentation for configuration procedures. NOTES N/A TAN TPR 152TR --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- Template Rev 02