Last Revised
AST RESEARCH, INC.        TECHNICAL BULLETIN # 1796          02/03/98 
 
 
 
TITLE:  Reinstalling Sound in Win95 on Ascentia
 
 
ISSUE 
 
   If the sound drivers are removed from the Windows 95 Device 
   Manager, they may not reinstall properly. 
   
   After rebooting, Windows 95 finds an unknown device and provides 
   an opportunity to install drivers. However, when the drivers are 
   provided, Windows 95 reports there are no drivers for the device 
   at the specified location. The only choice is to click the Finish 
   button. This procedure will be repeated for four devices. 
   
   This issue affects all Ascentia M systems.    

 
BACKGROUND 
 
   N/A    

 
ACTION 
 
   To reinstall the sound drivers, perform the following steps:
   
   1. Double-click the System icon in Control Panel.
   
   2. Click the Device Manager tab.
   
   3. Click the + symbol next to Other Devices. This will 
      reveal four unknown devices.
   
   4. Click the first instance of Unknown Device, then click 
      the Remove button.
   
   5. Click OK to confirm device removal.
   
   6. Repeat this procedure for each of the other three 
      unknown devices.
   
   7. After all unknown devices are removed, click the 
      Refresh button.
   
      Windows 95 will then find all of the CS4237B devices 
      and install them properly.
   
   8. Close Device Manager. 
   
   The sound should now be functioning properly.    

 
NOTES 
 
   N/A    

 
TAN 000116DS 
 
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